Experience

Fundi SA

• South Africa
• Financial Services
• 100 - 200 Employee

• Product Owner

  • Oct 2021 - Present

  Eliciting, documenting, and reviewing requirements, manage stakeholder expectation, facilitating daily stand-ups, sprint planning, demo, and retrospective meetings, manage user journey design, user story mapping, business process analysis, backlog management, maintain product features prioritization, defects communication, maintaining end to end customer experience of the product.

• Business Analyst

  • Jul 2018 - Sep 2021

  Eliciting, documenting, and reviewing requirements, manage stakeholder relations, ensure that development takes place according to specification and that a quality product is delivered by performing validation testing. Create training manuals, provide ERP support and create Helpdesk frequently asked questions. Investigate and address system issues including integration to enhance usability and improve functionality

• Acting Team Leader Creditors

  • Jan 2018 - Jun 2018

  Reviewed creditors reconciliation, tracked expenditures and prepared reports for management review, trained, managed and supported creditors team members, maintained internal controls over disbursement functions, completed month-end closing including preparing journals and reconciling accounts, managed audit deliverables, reviewed and authorized refunds/ payments,

• Senior Creditors Clerk

  • Aug 2015 - Dec 2017

  Processed payments, completed month-end closing including preparing journals and reconciling accounts, assisted team leader with audit deliverables.Interacted with clients by phone, email or in person to provide payments information, reconciled past due accounts achieving 100% reduction in outstanding invoices, assisted team leader with departmental management duties, reviewed and authorized refunds, managed audit deliverables for creditor’s team with the team leader.



Tidy Files SA

• Facilities Services
• 1 - 100 Employee

• Credit Controller

  • Dec 2012 - Jul 2015

  Reached out to customers to check on payments, performed allocations, managed debtor finance reporting requirements, reconciled debtors accounts and cashbook.

• Assistant Operations Manager

  • Nov 2009 - Nov 2012

  Onsite client training on e-tracker system, trained team leaders on new projects, monitored data capturing accuracy (QA), used planning skills to achieve results according to schedule, worked loosely with team leaders to maintained optimum levels of communications to effectively and efficiently complete the projects.