Independent Contractor

• Jul 2022 - Present

Capstone Project II

• Mar 2023 - Jun 2023

Identify, design and produce a complete client project in technology strands (networking, cybersecurity, database development, or server administration). Prepare project documentation once the project has been accepted by the client.

Student @Cybersecurity

• Jan 2021 - Jun 2023

Currently finished courses for CCNA Certification. 2 out of 3 classes finished for PCCET.

Engagement Specialist

• Dec 2021 - Jun 2022

AbleTo is the leading provider of high quality, technology-enabled behavioral health care. We believe that everyone deserves access to high-quality care and offer a suite of technology-enabled services to empower people to lead better lives through better mental health. A proprietary platform connects individuals with AbleTo highly trained licensed providers who deliver weekly sessions by phone or video supported by an integrated digital experience. Members also have access to mental health coaches, and digital support programs. Our outcomes-focused approach is proven to improve both behavioral and physical health and lower medical costs. AbleTo Engagement Specialists have a critical role in informing members of health plans of the AbleTo Behavioral Health Program, and assisting them in signing up for our high quality and effective care. The Specialist's call and conversation with members can be the catalyst that encourages members to seek care with AbleTo to get better and stay better. Proactive engagement of health plan members in a discussion about AbleTo program benefits, and how the program can help themSchedule Initial Consultations for members that result in a quality and meaningful behavioral healthcare experienceUtilize phone, scheduling, and CRM tools to manage call results data and Initial Consultation scheduling, ensuring the highest quality customer service in every interactionLeverage established conversation guides to engage, connect, and educate health plan membersApply best practices in responding to health plan member questions or objections, and ensure high quality follow-up in responding to member inbound calls & voicemails. Show less

Regional Driver Class A

• Jan 2020 - Mar 2021

Class A Driver

• Aug 2019 - Jan 2020

Drive a local route and longer hauls when needed. Daily pre and post trip inspections of vehicles. Haul single and double trailers using manual and automatic transmission tractors. Drive a local route and longer hauls when needed. Daily pre and post trip inspections of vehicles. Haul single and double trailers using manual and automatic transmission tractors.

Driver

• Jan 2019 - Jul 2019

Sales And Marketing Specialist, International

• Jan 2017 - Dec 2018

Sales Account Manager

• Oct 2011 - Oct 2014