Tutor and Research Assistant

• Sep 2021 - Present

Prepare learning modules and class activities in the Financial Management, Risk Management, Room Division Management, Hospitality Facility Management, and Advance Hotel Management courses Develop research about online learning and sustainability topics Take part in the university community service program to deliver journalistic class for school students. Prepare learning modules and class activities in the Financial Management, Risk Management, Room Division Management, Hospitality Facility Management, and Advance Hotel Management courses Develop research about online learning and sustainability topics Take part in the university community service program to deliver journalistic class for school students.

Human Resources Supervisor

• Jul 2019 - Aug 2021

Manage pre-opening operation of HARRIS Hotel and Conventions Bundaran Satelit Surabaya Manage human resources administration Conduct some development training for hotel employees (i.e. Hotel Orientation, Product Knowledge, and English Training) Take part in the hotel certification program and internal audit from hotel management. During my employment, HARRIS Hotel and Conventions Bundaran Satelit Surabaya successfully got 4 stars hotel certification and become the 1st leading hotel in Surabaya based on TripAdvisor review. Show less

HR & Training Coordinator

• Jan 2018 - Jul 2019

Recruit new candidates (conduct interview and psikotest) Manage employee administration (BPJS, payroll, employee database, absence report) Manage legal documents Project officer for hotel certification audit Conduct employee’s training and development program (Excellent Service, Product Knowledge, English Training). Bekizaar Hotel received 3 stars hotel certification from MTM Hospitality Auditor during my occupation in this company. Recruit new candidates (conduct interview and psikotest) Manage employee administration (BPJS, payroll, employee database, absence report) Manage legal documents Project officer for hotel certification audit Conduct employee’s training and development program (Excellent Service, Product Knowledge, English Training). Bekizaar Hotel received 3 stars hotel certification from MTM Hospitality Auditor during my occupation in this company.

Sales Marketing Coordinator

• Jul 2017 - Nov 2017

Sell MICE packages to customers Create reservation of events and function room uses Create banquet event orders and coordinate with related department Sell MICE packages to customers Create reservation of events and function room uses Create banquet event orders and coordinate with related department

Quality Department Intern

• Jul 2016 - Jan 2017

Maintain the quality of service that fit the brand standards Conduct some internal audits to monitor and evaluate employee performances Make recapitulation of guest voice and guest reviews from the hotel customer engagement survey and TripAdvisor platform Maintain the quality of service that fit the brand standards Conduct some internal audits to monitor and evaluate employee performances Make recapitulation of guest voice and guest reviews from the hotel customer engagement survey and TripAdvisor platform

Assistant Lecturer

• Jan 2016 - Jun 2016

Prepare learning modules and assist teaching in the Hospitality Feasibility Study course. Prepare learning modules and assist teaching in the Hospitality Feasibility Study course.

Founder

• May 2012 - 2015