Experience

Palmu Inc

• United States
• Building Materials
• 1 - 100 Employee

• Etnographer

  • Oct 2009 - Present

  The etnographer of service design aims to understand the service experience from the customers' point of view by using a variety of qualitative research methods. The service experience is analyzed in its totality considering the individual, social and cultural aspects. The etnographer of service design aims to understand the service experience from the customers' point of view by using a variety of qualitative research methods. The service experience is analyzed in its totality considering the individual, social and cultural aspects.



Helsingin Diakonissalaitos / Helsinki Deaconess Institute

• Project Secretary

  • Nov 2007 - Jun 2008

  Project secreatry in the field of International Deacony and development. Handeling project contacts and -networks, organizing and assisting in international seminars. Project secreatry in the field of International Deacony and development. Handeling project contacts and -networks, organizing and assisting in international seminars.



Helsingin Diakonissalaitos / Helsinki Deconess Institute

• Social director in accommodation service units

  • Feb 2005 - Oct 2007

  The accommodation service units are designed for people cannot live individually in ordinary housing. Mentally charged people, alcoholics and HIV-positive narcomans are accommodated in the units. Social director takes care of the daily routines and needs of the accomodants. The accommodation service units are designed for people cannot live individually in ordinary housing. Mentally charged people, alcoholics and HIV-positive narcomans are accommodated in the units. Social director takes care of the daily routines and needs of the accomodants.