Account Manager

• Sep 2022 - Present

Global Contractor

• Apr 2020 - Aug 2022

Business Development Advisor

• Feb 2020 - Mar 2020

Business Development Advisor

• Apr 2019 - Feb 2020

Customer Service Support Manager

• Nov 2021 - Nov 2021

Chalet Manager of the Ministry of Defense of the UAE Chalet Manager of the Ministry of Defense of the UAE

Customer Service Support Manager

• Nov 2019 - Nov 2019

• Set-up and preparation of Breakfast and Lunch. • Cater for Food & Beverages on time. • Ensure full guest satisfaction • Set-up and preparation of Breakfast and Lunch. • Cater for Food & Beverages on time. • Ensure full guest satisfaction

Assistant to Managing Partner

• Apr 2018 - Nov 2018

• Ensure 100 % guest satisfaction at 100 % of the time. • Materialize the vision of my guest to reality by presenting them the right offer with the right price and committing to deliver the 100 % guest satisfaction. • Monitor my expenses and ensure profit is aligned with the company goals. • Assist in developing and implementing plans and goals for the resort. • Find suppliers and close the deals to ensure the most cost – effective orders. • Perform administrative and office support and handle office daily activities. • Manage communications between upper management and employees. • Serve as the primary point of contact on behalf of the general manager. • Undertake staffing responsibilities (hiring, training, evaluating…) • Work closely with the GM to coordinate and supervise daily operation. Show less

Supervisor

• Jan 2018 - Jan 2018

• Supervisor in the Royal Wedding of HH Sheikha Maryam bint Mohammed bin Rashid Al Maktoum. • Supervisor in the Royal Wedding of HH Sheikha Maryam bint Mohammed bin Rashid Al Maktoum.

Customer Service Support Manager

• Nov 2017 - Nov 2017

• Set-up and preparation of Breakfast and Lunch. • Cater for Food & Beverages on time. • Ensure full guest satisfaction • Set-up and preparation of Breakfast and Lunch. • Cater for Food & Beverages on time. • Ensure full guest satisfaction

Intern

• Jun 2017 - Aug 2017

A 3 months internship in the F&B department of a 5 stars luxury hotel: • Lobby Bar • Le Jardin Restaurant • Room Service • Banquet Sales & Operations A 3 months internship in the F&B department of a 5 stars luxury hotel: • Lobby Bar • Le Jardin Restaurant • Room Service • Banquet Sales & Operations

Shop Manager

• Jun 2016 - Dec 2016

• Sales person and in charge of the premium Italian ice cream shop. • Sales person and in charge of the premium Italian ice cream shop.

Intern

• Jan 2016 - Jan 2016

A 1-month internship in a 5 stars hotel: • Front office • Housekeeping • Restaurant A 1-month internship in a 5 stars hotel: • Front office • Housekeeping • Restaurant

Waitress

• Jun 2015 - Aug 2015

• Take customer orders and delivering food and beverages. • Provide excellent service to ensure 100% satisfaction. • Offer menu recommendations upon requests. • Arrange table setting and maintain a tidy dining area. • Take customer orders and delivering food and beverages. • Provide excellent service to ensure 100% satisfaction. • Offer menu recommendations upon requests. • Arrange table setting and maintain a tidy dining area.