Sira Chamorro Galeano

Marketing and Sales Executive at Camden Court Hotel
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Contact Information
us****@****om
(386) 825-5501
Location
County Dublin, Ireland, IE
Languages
  • Spanish Native or bilingual proficiency
  • English Full professional proficiency
  • French Limited working proficiency

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Experience

    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • Marketing and Sales Executive
      • Jul 2023 - Present

      - Executive Summary through Revinate & board meeting reports - Create and implement a detailed social media marketing plan. - Managing audience and advertising on Meta - Photography and video creation - Reputation management – reviews, complaints, checking OTA content. - Web design and visual advertisement on site - Executive Summary through Revinate & board meeting reports - Create and implement a detailed social media marketing plan. - Managing audience and advertising on Meta - Photography and video creation - Reputation management – reviews, complaints, checking OTA content. - Web design and visual advertisement on site

    • Ireland
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Content Analyst & Training Support
      • Sep 2022 - Jul 2023

      - Responsible for evaluating online advertising content of the ads in conjunction with Google policy. - Identifying errors and correct them in time - Participate in client meetings to discuss findings and make on-going recommendations - Analysis of KPIs and providing ongoing reports. - Supporting the Training Team and QA in developing training material by identifying knowledge gaps - Responsible for evaluating online advertising content of the ads in conjunction with Google policy. - Identifying errors and correct them in time - Participate in client meetings to discuss findings and make on-going recommendations - Analysis of KPIs and providing ongoing reports. - Supporting the Training Team and QA in developing training material by identifying knowledge gaps

    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • Customer Support Specialist
      • Mar 2022 - Oct 2022

      - Communication skills to answer customer queries. - Deal with complaints and provide information about the products and services offered by the company (web chat, face-to-face, phone, Social Media channels) - Skills Sales to offer products/services & take customer orders - Communication skills to answer customer queries. - Deal with complaints and provide information about the products and services offered by the company (web chat, face-to-face, phone, Social Media channels) - Skills Sales to offer products/services & take customer orders

    • Spain
    • Retail
    • 700 & Above Employee
    • Customer Service Financial Area
      • Sep 2020 - Mar 2021

      Financial management in one of the biggest retailers in Spain. Interpreting financial information and data. Collecting 40% of customer debts Assisting with budgets and forecasting. Financial management in one of the biggest retailers in Spain. Interpreting financial information and data. Collecting 40% of customer debts Assisting with budgets and forecasting.

    • Spain
    • Broadcast Media Production and Distribution
    • 100 - 200 Employee
    • Reporter & Account Manager
      • Jan 2019 - Aug 2019

      Content Curator. Sharing quality information in Social Media Maintaining very high quality in digital versions Designing digital marketing campaigns through my Social Media profile. Increased by 25% the target audience of 25-35 years old using CTA. Content Curator. Sharing quality information in Social Media Maintaining very high quality in digital versions Designing digital marketing campaigns through my Social Media profile. Increased by 25% the target audience of 25-35 years old using CTA.

    • Broadcast Media Production and Distribution
    • 300 - 400 Employee
    • Journalist - Content Creator
      • Sep 2018 - Jan 2019

      One of the most important channels to cover sports events in Spain. Creation of digital marketing campaigns through the analysis of competitor sites. One of the most important channels to cover sports events in Spain. Creation of digital marketing campaigns through the analysis of competitor sites.

    • Spain
    • Spectator Sports
    • 700 & Above Employee
    • Journalist
      • Oct 2017 - Jan 2018

      Responsible for contacting with Real Madrid celebrities Promoting the TV programmes in Social Media platforms and content creation Responsible for contacting with Real Madrid celebrities Promoting the TV programmes in Social Media platforms and content creation

    • Broadcast Media Production and Distribution
    • 300 - 400 Employee
    • Content Creator
      • May 2017 - Sep 2017

Education

  • Universidad Europea Miguel de Cervantes
    Master's degree, Digital Marketing and Social Media Management
    2021 - 2023
  • Universidad Carlos III de Madrid
    Balechor’s Degree of Journalism, Communication and Media Studies
    2013 - 2017

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