Ataur Rahman

Head Waiter at Halal Restaurant
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Contact Information
us****@****om
(386) 825-5501
Location
London Area, United Kingdom, UK
Languages
  • English Full professional proficiency
  • Bengali Native or bilingual proficiency

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5.0

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Sadiq A.

Ataur has an accomplished skill in serving customers. His competence in juggling multiple tasks and offering exponential service is amazing. He is a fun and great colleague to work with. An asset to any company hiring him for any sales or customer service roles!

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Credentials

  • Certified Customer Service Professional (CCSP)
    Professional Food-Service Management Inc.
  • Certified Restaurant Manager (CRM)
    National Restaurant Association

Experience

  • Halal Restaurant
    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Head Waiter
      • Nov 2018 - Present

      • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options. • Delivered exceptional service by greeting and serving customers in a timely, friendly manner. • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests. • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options. • Delivered exceptional service by greeting and serving customers in a timely, friendly manner. • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.

  • TSS (Total Security Services) Ltd
    • United Kingdom
    • Security and Investigations
    • 700 & Above Employee
    • Security Officer
      • Apr 2020 - Present

  • Amazon
    • United States
    • Software Development
    • 700 & Above Employee
    • Delivery Driver
      • Jun 2018 - Jan 2020

      • Drove company vehicle for local and national pick-ups and deliveries. • Perfect hand-off for delivering packages and parcels • Fostered positive working relationships with customers by responding to questions and concerns. • Communicated customer complaints, requests and feedback to company management for swift resolution. • Drove company vehicle for local and national pick-ups and deliveries. • Perfect hand-off for delivering packages and parcels • Fostered positive working relationships with customers by responding to questions and concerns. • Communicated customer complaints, requests and feedback to company management for swift resolution.

  • GURU INDIAN RESTAURANT & CATERING
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Restaurant Manager
      • Feb 2018 - Sep 2018

      • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction. • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business. • Strategically developed effective marketing plans to increase sales and profits while managing costs. • Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas. • Reduced staff turnover rates and a rise in sales by 23% in restaurant revenue through upselling techniques. Show less

  • Blu Fig Indian Restaurant
    • Bournemouth, England, United Kingdom
    • Restaurant Manager
      • Sep 2010 - Dec 2011

  • Restaurant Shah Jahan
    • Germany
    • Restaurants
    • Head Waiter
      • Apr 2006 - Aug 2010

  • JAIPUR INDIAN RESTAURANT LTD
    • United Kingdom
    • Restaurants
    • 1 - 100 Employee
    • Restaurant Manager
      • Sep 2003 - Feb 2006

  • Rani Superstore & Newsagent
    • United Kingdom
    • Restaurants
    • Shop Manager
      • Jan 2001 - Jul 2003

Education

  • Modon Muhon College
    Bachelor's degree, Accountancy, Law and Economics
    1979 - 1985

Community

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