Quality Assurance Supervisor

• May 2022 - Present

Quality Assurance Technician

• Jul 2021 - Jun 2022

Quality Manager

• Nov 2018 - Jul 2021

• Engaged in Newrest Dorval (Air Canada Caterer) new facility start up• Ensured the application of procedures and regulations related to GMP & HACCP, Health Canada, Medina requirements and good internal operating practices• Defined the operation process according to food safety requirements and write SOPs• Monitored all quality KPIs• Be in charge of Supplier Approval Program of Newrest Canada (Montreal, Toronto and Calgary), including supplier audit, collect quality documents, specification sheets and so on• Performed internal audit and participate in preparing 3rd party audit (Health Canada inspection, client visit / audit, ISO 9001 / 22000 certification, FSSC 22000 certification, Medina audit)• Managed customer complaints and be responsible for writing customer complaint reports• Provided GMP training, food safety training, allergens and special meals training for 300+ employees• Traveled to other Newrest facilities in Canada to perform internal audit and provided to GMP & food safety training to employees• Participated in CSR program, monitored fuel, electricity consumption and waste generation

QHSE Technician

• May 2017 - Oct 2018

• Performed daily prerequisite inspection to ensure proper implementation of HACCP, GMP and Quality / Health / Safety / Environment standards • Monitored the final products including all passenger meals, special meals and crew meals conformity according customer specifications (final appearance, ingredient weight, taste, packaging, temperature etc.)• Ensured traceability system is well implemented and maintain traceability records• Coordinated activities associated with the investigation of customer complaints in conjunction with the Customer Service department• Prepared and collected environment swabs, raw food items and finished products for microbiology analysis

Biotechnology Technician Intern

• Mar 2014 - Jun 2014

• Engaged in the study of miRNA regulation on inhibitor of apoptosis protein, which is regarded as a potential gene targeted medicine for cancer• Mainly responsible for plasmid reconstruction, including targeted gene amplification, plasmid extraction from E. coli, double enzyme digestion, targeted gene and vector connection, amplification of reconstructed plasmid• Be able to extract more than 35 tubes of plasmids within 1 h and insure the concentration of each tube is more than 300 ng/ul• Maintained laboratory neat and organized