Experience

Fundi SA

• South Africa
• Financial Services
• 100 - 200 Employee

• Sale Consultant

  • Aug 2022 - Present

  1. Selling ▪ Establish the sales plan, set and achieve sales targets across agreed product/service offering for the region ▪ Sell solutions of all products and services of Fundi ▪ Follow up on application status ▪ Ensure daily, weekly and monthly sales targets are met both on the rand value and units ▪ 100% Utilization of electronic means / systems to ensure students use the new ways of doing business 2. Customer Focus ▪ Ensuring client satisfaction at all times ▪ Provide constant feedback to customers on their application ▪ Ensure Customer Service Index grow with minimum of 10 points 3. Business Development ▪ Continuously mine areas of opportunities and analyze data bases to achieve targets ▪ Pro-active planning of events ▪ Understanding of local areas and business opportunities ▪ Arrange meetings • Deliver on the new business opportunities ▪ Report changes in market place immediately to NBM: Market trends, Products, Rates ▪ Keep up to date with what’s happening within the market place. 4 Relationship Building ▪ Maintain relationships with customers and stakeholders in order to achieve sales targets: Gov. Departments, Municipalities, Unions, FET’s, Business Entities, Police stations, Colleges, Schools, Areas of new opportunities, Administer and monitor sales effectiveness and establish new business. 5 Sales Administration ▪ Ensure administration systems are in place to track and report on progress of achieving sales targets and business development activity. ▪ Stakeholder data base maintained. Show less



African Bank

• South Africa
• Banking
• 700 & Above Employee

• Call Centre Sales Consultant

  • Mar 2021 - Jul 2022

  1. Sales activities ▪ Promote and sell new products as the Bank introduce same from time to time ▪ Interview Clients to establish the client’s needs ▪ Phone clients for sales (Tele-Sales) ▪ Generate Sales Leads ▪ Request referrals from Clients ▪ Follow up and make appointments with prospective clients ▪ Follow up on status of workflow and applications being processed ▪ Keep the client informed at all times with regards to the loan application status ▪ Forward the Loan Application to Administration for process finalization 2. Client Service ▪ Maintain relationships with internal and external clients by treating them fairly at all times. ▪ Resolve all client related issues according ABIL’s Client Query Resolution Procedures within set turnaround times and keep clients informed ▪ Explain compliance requirements to clients and reasons for non-approval of a client’s loan applications 3. Customer ▪ Create and maintain productive relationships with internal and external clients by providing advice and assistance ▪ Create understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company polices legislation and regulations ▪ Keep the client informed about progress through written communication, telephone communications and/or face to face meetings ▪ Build a positive image by exceeding client expectations at all times ▪ Treat internal and external customers fairly at all times Show less


City of Tshwane Metropolitan Municipality
• South Africa
• Government Administration
• 700 & Above Employee
• Marketing Management Intern

  • Sep 2019 - Aug 2020

The Aurum Institute
• South Africa
• Hospitals and Health Care
• 700 & Above Employee
• Liaison Officer

  • Mar 2019 - Aug 2019