Experience

Financial Industry Disputes Resolution Centre Ltd

• Singapore
• 1 - 100 Employee

• Case Manager

  • Nov 2021 - Present

  Singapore



Achieve Group

• Singapore
• Staffing and Recruiting
• 100 - 200 Employee

• Consulting Manager

  • Feb 2021 - Nov 2021

  Singapore • Provides talent acquisition services and support: General Placement, Technology Recruitment, Executive Search, Recruitment Process Outsourcing, Business Process Outsourcing, Payroll Outsourcing and Outplacement / Career Transition Service • Manage full 360-degree end – end recruitment process • Perform Cold call to prospect and secure new clienteles • Provide career coaching before career matching for candidates • Proactively build and manage long-term customer relationship with… Show more • Provides talent acquisition services and support: General Placement, Technology Recruitment, Executive Search, Recruitment Process Outsourcing, Business Process Outsourcing, Payroll Outsourcing and Outplacement / Career Transition Service • Manage full 360-degree end – end recruitment process • Perform Cold call to prospect and secure new clienteles • Provide career coaching before career matching for candidates • Proactively build and manage long-term customer relationship with good after sales-service • Achieve and exceed sales target through recruitment placements Show less



OCBC Bank

• Indonesia
• Banking
• 700 & Above Employee

• Branch Relationship Manager

  • Feb 2020 - Dec 2020

  Singapore • Provides comprehensive, one-stop financial advisory services to customers through active promotion and cross-selling full range of wealth management products that includes insurance, unit trusts, structured deposits and mortgage loans • Proactively build and manage long-term customer relationship with good after sales-service Significant Highlights: • Q2 Service Excellence Award 2020



UOB

• Singapore
• Banking
• 700 & Above Employee

• Personal Banking Manager (AVP)

  • Feb 2019 - Dec 2019

  Singapore .• Be actively involved in understanding the job customers' financial needs as well as providing them with timely information, advice and recommendations to fit their banking requirements .• Perform daily responsibilities to cross-selling additional bank products, along with knowledge of opening and closing accounts, booking of preferential FX rate for any suitable transfers and servicing customers .• Secure sales and cross-sell our wide range of consumer banking and investment… Show more .• Be actively involved in understanding the job customers' financial needs as well as providing them with timely information, advice and recommendations to fit their banking requirements .• Perform daily responsibilities to cross-selling additional bank products, along with knowledge of opening and closing accounts, booking of preferential FX rate for any suitable transfers and servicing customers .• Secure sales and cross-sell our wide range of consumer banking and investment products which includes insurance, structured deposits and unit trusts to meet and exceed individual sales targets .• Deepen relationships with new and existing customers .• Apply diligence and integrity to ensure proper advisory procedures and meticulous documentation in compliance with the Bank's internal policies, business processes and regulatory requirements .• Responsible for referring sales opportunities to other lines of businesses which includes, but not limited to mortgage loans Achievements: • UOB Pru Banca Convention 2019 Incentive Trip in April 2019 • Million Dollar Club (Bronze) for June 2019 • Million Dollar Club (Bronze) for August 2019 • Million Dollar Club (Silver) for October 2019 • TOP RP APE (Bronze) for October 2019 • FAME of 6 for October 2019

• Senior Personal Banker (MGR)

  • Aug 2018 - Jan 2019

  Singapore Achievements: • 100k APE Club (Silver $86,081 APE) in August 2018 • Million Dollar Club (Silver $752,120) in August 2018 • Titanium Award (Sales Person) in August 2018 • Top Sales Advisor (2nd Position) in August 2018 • The Achievers' Club (Gold) for 3rd Quarter 2018 • Personal Banking Investment Champion (8th Position- $2,903,620) for 3rd Quarter 2018 • Top Sales Advisor (3rd Position) for 3rd Quarter 2018 • Platinum Elite Award Qualifier (Top… Show more Achievements: • 100k APE Club (Silver $86,081 APE) in August 2018 • Million Dollar Club (Silver $752,120) in August 2018 • Titanium Award (Sales Person) in August 2018 • Top Sales Advisor (2nd Position) in August 2018 • The Achievers' Club (Gold) for 3rd Quarter 2018 • Personal Banking Investment Champion (8th Position- $2,903,620) for 3rd Quarter 2018 • Top Sales Advisor (3rd Position) for 3rd Quarter 2018 • Platinum Elite Award Qualifier (Top 5th Personal Banker) for 3rd Quarter 2018 • Service Champion Award (Personal Banker) for 3rd Quarter 2018 • Excellent Service Award 2018 (Silver Award) on October 2018 • 100k APE Club (Gold $121,774 APE) in October 2018 • The Achievers' Club (Platinum) for 4th Quarter 2018 • Service Champion Award (Personal Banker) for 4th Quarter 2018 • Million Dollar Club (Gold $1,033,220) for January 2019

• Personal Banker (SO)

  • Sep 2017 - Jul 2018

  Singapore Achievements: • Million Dollar Club (Silver $966,788 Volume) in January 2018 • 100k APE Club (Silver $82,842 APE) in March 2018 • The Achievers' Club (Gold) for 1st Quarter 2018 • Platinum Award Qualifier (Top 13th Personal Banker) for 1st Quarter 2018 • Million Dollar Club (Gold $1,461,500 Volume) in July 2018

• Personal Banker Associate

  • Mar 2017 - Aug 2017

  Singapore Achievements: • Top Revenue Personal Banking Associate in June 2017 • Elite Club for June 2017 • Elite Honors Club (Silver Award) for August 2017 • Top of the Batch (Cohort 3/2017)



Singapore Airlines

• Singapore
• Airlines and Aviation
• 700 & Above Employee

• Flight Attendant

  • Oct 2011 - Sep 2016

  Singapore • Conducted thorough aircraft pre-flight checks for cabin cleanliness and safety adherence to CAAS and SIA’s regulation • Managed customer satisfaction with consistent delivery of prompt personalized customer service accompanied with a warm smile and positive mind-set • Handled difficult or chaotic inflight safety, security and emergency situations with professionalism as according to standard protocol • Provided immediate medical assistance as required. Administered first aid or… Show more • Conducted thorough aircraft pre-flight checks for cabin cleanliness and safety adherence to CAAS and SIA’s regulation • Managed customer satisfaction with consistent delivery of prompt personalized customer service accompanied with a warm smile and positive mind-set • Handled difficult or chaotic inflight safety, security and emergency situations with professionalism as according to standard protocol • Provided immediate medical assistance as required. Administered first aid or performed CPR under pressure with composure during an inflight medical incident • Conducted proper safety demonstration to all passengers with self-confidence when needed Significant Highlights: • Acknowledged for the impeccable service provided through expressive compliment letters and emails from passengers • Recognized for the outstanding work performance through positive verbal and written feedback from supervisors and colleagues. Show less