Experience

SSS Australia

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Customer Service Specialist

  • Feb 2023 - Present

• Team Leader

  • Apr 2020 - Feb 2023

  Supporting team of 20+ employees in warehouse processesMaintenance and consolidation of customer orders producing 45% reduction in freight and packaging costsProviding solutions to inventory discrepancies to improve workflow and outcomes for despatch teamRecognition and development of team member skills and opportunitiesSupervisory responsibilities working within Omnix V6 Freight Management SystemComprehensive knowledge of AX 2012 WMS ModuleMaintaining a safe and respectful work environmentLiaising with internal departments to provide solutions via telephone/email Show less

• Warehouse Storeperson

  • Apr 2016 - Apr 2020

  Completion of warehouse picking processes using RF scanning technologyPacking customer orders while maintaining quality assurance of picked workContribution to consistent warehouse accuracy of 99.98% while maintaining above-average KPIsTaking responsibility for errors and improving in identified areasForklift duties: loading/unloading trucks, replenishment of warehouse stock, preparing orders for despatchTelephone/email communication with freight companies and third-party bookings Show less