Digital Marketing Executive

• Aug 2021 - Present

Digital Marketing Assistant

• Sep 2020 - Feb 2021

As part of my academic studies, I worked alongside the marketing department of Hub Controls regularly:Conducted marketing analysis, website analysis and social media analysis to identify problems and areas of improvement regarding the digital marketing activities of the business.Worked with a team to create innovative ideas in order to improve overall performance and boost sales.Identified a promising target market and currently formulating an online strategy aimed at creating valuable content and overall improving social media and website interactivity.

Verification Specialist

• Feb 2020 - Jan 2021

Utilize a variety of bespoke systems to deliver effective remote monitoring of CCTV systems across a Global Client base.Handle adverse situations with a calm and professional demeanour, whilst taking decisive action and following strict protocol and procedures.Expertly multi-task and work quickly in a fast-paced, high-stake environment. Utilize a variety of bespoke systems to deliver effective remote monitoring of CCTV systems across a Global Client base.Handle adverse situations with a calm and professional demeanour, whilst taking decisive action and following strict protocol and procedures.Expertly multi-task and work quickly in a fast-paced, high-stake environment.

Retail Assistant

• Nov 2018 - Feb 2020

Acted as the first point of contact for customers, provided professional and friendly customer service whilst assessing and fulfilling the needs of each customer. Completed store operational tasks such as stock control and management, visual merchandising, maintained a clean and tidy floor and prevented theft. Acted as the first point of contact for customers, provided professional and friendly customer service whilst assessing and fulfilling the needs of each customer. Completed store operational tasks such as stock control and management, visual merchandising, maintained a clean and tidy floor and prevented theft.

Barista

• Jun 2019 - Aug 2019

Prepared and presented beverages/food, gained barista training and extensive knowledge on speciality coffee and tea.Provided quality customer service whilst taking orders, processing payments, bussing tables and maintaining a clean café floor.Fulfilled store operational tasks such as cash handling, authorizing refunds and exchanges, inventory counts and preventing store theft. Prepared and presented beverages/food, gained barista training and extensive knowledge on speciality coffee and tea.Provided quality customer service whilst taking orders, processing payments, bussing tables and maintaining a clean café floor.Fulfilled store operational tasks such as cash handling, authorizing refunds and exchanges, inventory counts and preventing store theft.

Lounge Staff

• Nov 2017 - Nov 2018

Demonstrated outstanding customer service, providing a tailored and personal experience for each customer.Utilized excellent multi-tasking and organisational skills through taking orders, serving food and beverages, maintaining physical cleanliness of the floor and bar whilst working in a very fast-paced working environment.Handled adverse situations with a calm and professional manner, provided clear and concise communication throughout demanding shift periods. Demonstrated outstanding customer service, providing a tailored and personal experience for each customer.Utilized excellent multi-tasking and organisational skills through taking orders, serving food and beverages, maintaining physical cleanliness of the floor and bar whilst working in a very fast-paced working environment.Handled adverse situations with a calm and professional manner, provided clear and concise communication throughout demanding shift periods.