Siobhan Metcalfe

Senior Recruitment Consultant - Financial Services at Abacus Careers
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK

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Experience

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Senior Recruitment Consultant - Financial Services
      • Aug 2023 - Present

    • Recruitment Consultant - Financial Services
      • Mar 2022 - Aug 2023

      In the Belfast office , I am responsible for all Insurance & Financial Services Jobs.The Financial Services roles I recruit for are:- Financial Advisors (tied & untied)- Mortgage Advisors- Paraplanners- Support StaffOver the years, we have built trusted and lasting relationships with a range of Insurance professionals and have a high level of experience in recruiting for Insurance jobs at all levels to include-:- Commercial Account Executives- Commercial Account Handlers- Personal Lines Advisors- Customer Service Staff- Claims Handlers- Underwriters- Office management and Team LeadersIt's not just about filling jobs, we also provide market advice and salary information, market trends to career focused individuals, jobseekers and clients within the UK and ROI. Show less

    • United Kingdom
    • Individual and Family Services
    • 700 & Above Employee
    • Employment Adviser
      • Feb 2021 - Mar 2022

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Manager
      • Oct 2018 - Feb 2021

      • I am responsible for managing 70 people in an extremely fast paced environment.• My duties involve recruiting and training staff, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.• Dealing with customer complaints in a professional manner, ensuring high levels of customer satisfaction while retaining customer loyalty.• Getting involved with charity and community initiatives while involving and encouraging my team to do the same.• Budget Control – ensuring that I stick to the company’s budget for resources such as staffing, goodwill for customers and donations to charities. • When managing the F&F clothing department, part of my job role was to market the clothes in a way that would entice customers to purchase, which resulted in 50% rise in sales and commendation from the area manager.• Rota management • Performance management- having one to one conversation with colleagues so that they are aware of their expectations. • Cash Handling.• Contributing to the goals of the company- hitting targets. Show less

    • Customer Assistant
      • Jun 2014 - Oct 2018

      • In order to gain full knowledge of the operational side of the store, I requested to be trained in numerous departments (Checkouts, Customer Service Desk, Petrol Station).• Managing customer complaints and escalating concerns when appropriate to senior management.• Previous job experiences have improved my sales techniques, allowing me to be more successful and therefore feeding my passion for making sales.

    • United Kingdom
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Marketing Officer
      • Aug 2016 - Jun 2018

      • Managing the department’s budget and ensuring all marketing activities were cost-effective. • Researching and analysing market trends, competitor offerings and demographics. • Monitoring the social media platforms used by the company and discovering new ways and opportunities to improve them (Instagram, Facebook, Twitter, LinkedIn). • Organising promotional activities, enabling me to improve my attention to detail and planning skills. • Creating and updating the website. • Writing press releases and communicating with the media. • Using programmes such as Microsoft Office, Mailchimp, Photoshop. Show less

Education

  • Ulster University
    Bachelor of Science with Honours, Marketing
    2014 - 2018
  • St Paul's High School, Bessbrook

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