Siobhan Downey

SA/ NT State Sales Manager at Milliken Floors ANZ
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Location
Greater Adelaide Area

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5.0

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LinkedIn User

I had the pleasure of working for Siobhan when i started in The Carphone Warehouse. Siobhan had a keen ability to motivate all those that she took under her wing. As an Area Manager, she took her time to encourage and develop all those on her team. As a result of her excellent performance management, Siobhan was able to excel our Area into the top position in terms of KPI achievements across the entire country. I have no doubt that she has been a contributing factor in terms of my success in sales. A valuable asset to any company with a passion for motivating those around her. I hope, i get the chance to work with Siobhan again in the future.

LinkedIn User

I was lucky enough to have worked alongside Siobhan throughout our various roles with the Carphone Warehouse. I have always found her to be highly adaptable, solution focused and approachable. She builds relationships with ease and is a natural leader.

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Credentials

  • Diploma in Management
    Metro College of Technology Pty. Ltd.
    Aug, 2014
    - Sep, 2024

Experience

    • Australia
    • Building Materials
    • 1 - 100 Employee
    • SA/ NT State Sales Manager
      • Sep 2022 - Present

    • Key Account Manager
      • Sep 2019 - Sep 2022

    • Commercial Business Development Manager
      • Mar 2017 - Sep 2019

      Working closely with Architects and Designers, my role is to ensure Caroma is forefront in the specifiers mind. We offer solutions to best suit the clients needs. Working closely with Architects and Designers, my role is to ensure Caroma is forefront in the specifiers mind. We offer solutions to best suit the clients needs.

    • Australia
    • Appliances, Electrical, and Electronics Manufacturing
    • 100 - 200 Employee
    • Business Development Manager - Commercial & Specifications Manager
      • Feb 2015 - Mar 2017

      Build and maintain excellent working relationships with stake holders from start to finish of major projects across SA. Working closely with Architects at the Spec stage right through to install, I'm responsible for ensuring our product is specified in the early stages. This is achieved by maintaining consistent presence in the market place. Build and maintain excellent working relationships with stake holders from start to finish of major projects across SA. Working closely with Architects at the Spec stage right through to install, I'm responsible for ensuring our product is specified in the early stages. This is achieved by maintaining consistent presence in the market place.

    • Regional Sales Manager
      • Nov 2013 - Feb 2015

      My role is to build, develop and grow business relationships throughout South Australia. Businesses I'm interested in are, Electrical, Housing development, Hospitals, Schools, Hotels, Hospitality, Data, Telecoms etc. Pretty much any company that uses a plug to a generator and everything in between. CNW is part of the BGW group, The BGW Group is a diverse organization of companies made up of a number of businesses all working within the building industry. Electrical and Plumbing Wholesale are its foundation businesses, from which the group has evolved to include:CNW Data and Electrical SuppliesSamios PlumbingSherriff ElectricalRobert FergussonBGW TechnologiesNorfoamFortitude BoxingBroughton MineralsCablemakersCMMS AustraliaEnvirovisionLighthouseSESTSGCNW EnergyEach one of these businesses are 100% owned by Brian and Greta Webb.

    • Indirect Business Sales Manager
      • Oct 2008 - Apr 2013

      Individual responsibility for sourcing new Business ResellersBuild rapport with Reseller and their teamSet achievable targets for each reseller to enable overall to be reachedSupport resellers to achieve expectationsSubmit daily, weekly and monthly forecasts to SMTRegular visits, phone calls and emails to all resellersIdentify successful sectors to approach, ie. IT, not Estate Agents………. Face to Face meetings with Sales reps to win the businessEnsure clean quality sales from resellersIdentify issues/ mis selling and address immediately with the resellerTerminate agreement with reseller if necessaryWeekly performance reports sent to each dealerHost regular training sessions with resellers and their teamsRegular updates on new pricing, products etcAchieve Revenue Targets across range of KPIsWorking within Bid office with reseller to assist in closing the businessShare knowledge of how to understand customer needs by listening first

    • Computer and Network Security
    • 1 - 100 Employee
    • Area Sales Manager
      • Nov 2004 - Sep 2008

      Include but not limited to;Coaching teams on best selling practices and leadership stylesEnsure that all 'SLA Dashboards'(our recording system) are accurately updated with figures and information is collated correctly. Commercial awareness of what the competitors strategies are and performing SWOT's and keeping Marketing informed of any changes in the current market placeMonitoring the current economic climate status daily to stay ahead of any economic changesI effectively manage a team of 10 Managers and more at busier times of the yearEnsuring company revenue goals are achieved and profit retention Motivate my team and ensuring the targets are achieved at all levels thus ensuring the success of their storesAlways thinking of ways to generate more sales, e.g.: Cold calling local businesses, calling lapsed customers for business renewal, Liaising with Marketing to come up with flyers/ posters or campaigns to increase footfall and to create more positive brand awareness.Strong awareness of the importance of maintaining our reputationOur targets are broken down into KPI (Key performance indicators)

    • Area Sales Manager
      • 2004 - 2008

    • Process Engineer
      • Sep 1998 - Nov 2004

      I worked in the Process Engineering Department as a Process Engineering Technician. I was also the Chairperson for the company Staff Association. I served for 2 years.My duties included:Six Sigma, Theory of Constraints, Process Reengineering and BenchmarkingImprove productivityEnhance flow and reduce wasteLiasing with R&D to plan the introduction of new products to the companyProject Management, ensuring new processes are implemented on time and on targetManaged a team of up to 30 at any one timeDesign work instructions to detail the manufacture of productsTraining teams to carry out the tasks/ best practiceDetermine cost of manufacture of productsTroubleshoot machine/ process faultsDeal with suppliers and contractors to fix problems or introduce lean manufacturing processesAchieve required cost saving projects for the departmentTravel to companies in Ireland and across Europe Set up contracts with suppliers etcI spent almost a year in the R&D department. I worked there as part of a support group for the R&D Engineers. My duties involved:Building prototype hardware.Trouble shootingFirst Article Reports: This was the system for introducing new parts or replacing existing parts. I found specifications and data sheets for the particular component. I then tested and evaluated the new component to verify if it can be added our database.On occasion I was requested to train people in surface mount soldering, as it was a relatively new technique in our company and I'd already gained my skills from IntelWeekly conference calls/ meetings with Project Managers in Ireland and outside the country

    • Ireland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Maintenence Technician
      • Sep 1993 - Sep 1998

      I started in Intel as a line operatorQuality control Operated hi speed, hi spec pick and place machinesI repaired various PCB defects, such as solder bridging, open joints, missing or misplaced components. Many of these were very delicate. Reaching target on an hourly basisIdentifying issues quickly to avoid impact on production I started in Intel as a line operatorQuality control Operated hi speed, hi spec pick and place machinesI repaired various PCB defects, such as solder bridging, open joints, missing or misplaced components. Many of these were very delicate. Reaching target on an hourly basisIdentifying issues quickly to avoid impact on production

Education

  • St. Josephs Lucan
    -

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