Experience

Coleg Cambria

• United Kingdom
• Education
• 700 & Above Employee

• • Dec 2022 - Present

• • Apr 2020 - Dec 2022



Quiz Clothing

• United Kingdom
• Retail Apparel and Fashion
• 200 - 300 Employee

• Concessions Manager

  • Dec 2019 - Apr 2020

  My main responsibilities were sending and responding to daily emails, meeting and setting targets for the day, sending my area manager updates on sales for the week vs last year, giving excellent customer service, delegating jobs, keeping staff motivated, rewarding hard work, keeping staff training up to date, liaising with different department managers, merchandising the floor, launching promotions, completing payroll, planning rotas, keeping files organised, making sure deliveries are correct and entered on to the system properly and carrying out health and safety checks of a morning. Show less



Debenhams

• United Kingdom
• Retail
• 700 & Above Employee

• Senior Sales Assistant

  • Oct 2015 - Dec 2019

  My main role was to lead a team of sales assistants, supporting my supervisor in day to day tasks, covering my supervisor’s role when they were on holiday, planning rotas, training new starters, making sure KPI targets were set and met, covering sickness, motivating the teams, launching promotions and offers, helping customers with any problems and delivering excellent customer service and supporting any team members who feel they needed extra training in their role. My main role was to lead a team of sales assistants, supporting my supervisor in day to day tasks, covering my supervisor’s role when they were on holiday, planning rotas, training new starters, making sure KPI targets were set and met, covering sickness, motivating the teams, launching promotions and offers, helping customers with any problems and delivering excellent customer service and supporting any team members who feel they needed extra training in their role.



Heygarth Primary School

• Teaching Assistant

  • Apr 2014 - Jul 2017

  I worked in Heygarth Primary School as volunteer Teaching Assistant. I started as part of my college course to gain my qualifications and then continued after my course had ended to gain further experience. My main role was, supporting the Teacher in all lessons, helping to prepare lessons and tidy away, help with interventions, support children with their maths and english either one to one or in small groups, provide feedback to the teacher at the end of lessons, creating displays of children’s work for the classroom, supervising group activities, encouraging children to be creative and engage in their lessons, marking homework and on occasion other work and helping keep track of children’s progression and working with the class teacher to help children improve. Show less



One Stop Stores Ltd

• United Kingdom
• Retail
• 700 & Above Employee

• Shift Manager

  • Jul 2010 - Oct 2015

  I was a step up shift manager my main role was to give excellent customer service, leading a small team of sales advisors, cashing up before and at the end of shifts, completing the banking, covering sickness, keeping the shop clean and tidy, delegating jobs, stock takes, booking in and checking deliveries. I was a step up shift manager my main role was to give excellent customer service, leading a small team of sales advisors, cashing up before and at the end of shifts, completing the banking, covering sickness, keeping the shop clean and tidy, delegating jobs, stock takes, booking in and checking deliveries.