Sintija Sila

Marketing Project Manager at The Latvian Information and Communications Technology Association - LIKTA
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Contact Information
us****@****om
(386) 825-5501
Location
Riga, Latvia, LV
Languages
  • English Professional working proficiency
  • Russian Full professional proficiency
  • Latvian Native or bilingual proficiency

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Credentials

  • Certificate of professional development education in program "Actualities in digital marketing"
    "MC Alfa - mācību centrs"​
    Jun, 2022
    - Nov, 2024
  • "Put Us In The Spotlight"
    Demola Latvia
    Dec, 2019
    - Nov, 2024

Experience

    • Latvia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Marketing Project Manager
      • Jun 2021 - Present

      - Administration and coordination of website maintenance and further improvement, work on website content - Monitoring and regular updating of social networks, e-mail marketing - Cooperation with PR agencies (press releases, comments, answers to media questions, etc.) - Coordination of events and marketing activities (preparation of marketing materials, PR texts) - Managing and supervising marketing projects from beginning to end - Organization of educational events on ICT topics and preparation of related materials and reports, project management activities - Work and cooperation with other governmental, non-governmental and private sector organizations within the framework of various projects - Organization, coordination and managing national events ( Digital Week in Latvia, LIKTA conference, Platinum mouse awards, etc.) Show less

    • Virgin Islands, British
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Social Media Manager B2B
      • Oct 2020 - Jun 2021

      - Develop, implement and manage social media strategy, define most important social media KPIs - Manage and oversee social media content - Work with copywriters and designers to ensure content is informative and appealing - Communicate with industry professionals via social media to create a strong network - Create actionable plans to both grow and maintain followers through popular social media platforms such as Twitter, Facebook, and LinkedIn - Plan and execute a content strategy that drives high engagement - Collect, monitor and analyze social and website metrics, and make improvements accordingly Show less

    • Latvia
    • Advertising Services
    • 1 - 100 Employee
    • Marketing Manager
      • Jun 2019 - Jul 2020

      - Negotiating and evaluating affiliate advertising agreements; - Maintaining relationships with affiliates and partners; regularly monitoring campaign performance; - Working knowledge of SEO best practices - Produce valuable and engaging content for our website and blog that attracts and converts our target groups - Development of marketing activities and materials, organization of the company's participation in industry exhibitions -Develop, implement and manage social media strategy Show less

    • Marketing Specialist
      • Jan 2018 - May 2019

      - Develop, implement, and track marketing programs such as email, social media, or digital campaigns, and events - Develop and monitor strategic marketing initiatives - Analyze and report on the performance and efficiency of campaigns - Conduct market research and analyze trends to identify new marketing opportunities - Develop and create marketing materials, such as sales and product collateral, and ensure brand guidelines are met - Write, proofread, and edit creative and technical content on social media, webpage - Maintaining a positive, empathetic, and professional attitude toward customers at all times Show less

    • Latvia
    • Higher Education
    • 1 - 100 Employee
    • Administrator
      • Jun 2016 - Jan 2018

      - Welcome and greet guests. - Answer and direct incoming calls and emails - Inform guests of hotel rates and services - Make and confirm reservations for guests - To ensure proper room allocation - Register and check guests in - Confirm relevant guest information - Verify the guest's payment method - Welcome and greet guests. - Answer and direct incoming calls and emails - Inform guests of hotel rates and services - Make and confirm reservations for guests - To ensure proper room allocation - Register and check guests in - Confirm relevant guest information - Verify the guest's payment method

    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Representative
      • Sep 2014 - Sep 2016

      - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries - Communicating with customers through various channels- email, phone - Acknowledging and resolving customer complaints - Communicating and coordinating with colleagues as necessary - Providing feedback on the efficiency of the customer service process - Ensure customer satisfaction and provide professional customer support - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries - Communicating with customers through various channels- email, phone - Acknowledging and resolving customer complaints - Communicating and coordinating with colleagues as necessary - Providing feedback on the efficiency of the customer service process - Ensure customer satisfaction and provide professional customer support

Education

  • University of Latvia Faculty of Business, Management and Economics
    Master's degree, Marketing Management
    2019 - 2021
  • Biznesa augstskola Turība | Turiba University
    Bachelor's degree, Marketing
    2014 - 2018

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