Experience

Activa Contracts

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Daily Rental Executive

  • Jan 2023 - Present

  Dealing with daily rental customer enquiries by telephone and email - Calculating quotations - Arranging vehicle rental bookings for customers - Maintaining accurate records of all hires and P11D information - Contacting customers for rental extensions - Obtaining mileage readings - Handling vehicle swap overs - Organizing overseas travel authorizations - Producing specific reports for customers - Arranging vehicle terminations - Processing traffic violation and parking charge fines - Handling complaints according to Activa’s policies and procedures - Adhering to Activa’s ‘3 ring’ policy for answering all incoming calls - Handling general customer service telephone and email enquiries - Acting as ambassador for the company on all external or internal reviews or meetings with customers/suppliers. Show less