Micro Account Relationship Manager

• Dec 2021 - Present

Quick serviser

• Jun 2020 - Nov 2021

Micro Account Relationship Manager

• Aug 2018 - Jun 2020

Mobile banker

• Jun 2015 - Jul 2018

- promoting bank, products and services throughout proactive approach to potential clients- contacting potential clients interested in Sberbank products- promotion of product, comparing to other banks, emphasizing its advantages comparing to others- achieving agreed targets - collecting feedback information on client, giving suggestion to improve products and procedures- visiting targeted companies agreed with team leader- high quality service for clients- collecting full field documents from clients, distributing it to Relationship manager

Inbound Sales Representative

• May 2017 - Nov 2017

Relationship manager

• Jan 2012 - Aug 2014

- Negotiating both with clients and Risk management- Resolve customer complaint- Sales presentations- Acquisition new clients and updating contacts with present clients- Processing cash loans, credit cards, consumer loans, overdrafts,- Car finance - active relation and communication with car dealers- Bankassurance- Preliminary analises of client's credit capabilty - International payments for both private individuals and companies- Reporting branch manager about realized goals

Sales agent coordinator

• Dec 2011 - Jun 2012

contacting clients, visiting companies with other sales agents, coordinating agent's activities, writing reports to manager