Accelerator Program Associate

• Jun 2022 - Present

Global Program Manager, Partnerships Services

• Jun 2020 - Jul 2021

As a Program Manager with the Produce & Service Operations organization, I managed two global support channels for our Partnerships teams - Audience Network and Gaming.My responsibilities include:- Partnering closely with the internal Partnerships teams to understand their business strategy and growth so as to anticipate and identify the support needs for their audiences- Leading, planning and executing improvements and operational changes to the support model by working extensively with cross-functional partners (eg. infrastructure, vendor operations, quality, knowledge management)- Being a internal spokesperson/thought leader from the support operations perspective by regularly communicating insights, feedback, data analysis to internal stakeholders to help drive better business decisions Show less

Strategic Partner Manager, Games Partnerships APAC

• Sep 2018 - Jul 2020

- Centralising processes: Streamlined internal operations to onboard, process contract changes and investigate payment issues for thousands of managed creators to reduce total manhours and improve overall efficiency.- Spearheading training & development: Organised and led educational sessions for both internal and external stakeholders to fill in knowledge gaps, provide refresher courses or training on new tools/processes. - Building for scale and sustainability: Leading work streams across a variety of projects (from internal onboarding, scaled brand campaigns and build internal communication relationships between Product and Partnerships) with the aim of establishing the operational foundation. Show less

Digital Operations Manager

• Oct 2017 - Sep 2018

- Building the foundations for business operations and formalizing processes for the business team - Managing internal and external stakeholders to effectively publish digital games across platforms (PlayStation, Steam, Xbox) - Worked extensively with business development to drive growth in sales and profits through various promotional efforts - Building the foundations for business operations and formalizing processes for the business team - Managing internal and external stakeholders to effectively publish digital games across platforms (PlayStation, Steam, Xbox) - Worked extensively with business development to drive growth in sales and profits through various promotional efforts

Tango Partner Operations Associate (via Rubicor)

• Mar 2016 - Oct 2017

My key role is to develop partnerships with key venues in Singapore (eg. malls, train stations and tourist attractions) as part of Tango's outreach in Asia. This involved an extensive amount of leads generation, research and pitch meetings with top management/C-level execs from over 60 venue partners. In additional, working collaboratively within and across functional teams was also fundamental in maintaining positive partner relations. My role has since been expanding such as to include being assigned as Tango's key presenter for numerous large internal and external events, organising workshops to increase regional developer interest for Google's AR/VR platforms and launching location-based experiences in Singapore. Show less

Chief Executive Officer

• Aug 2014 - May 2017

Involved in strategising the non-profit's direction for its initiatives in matters such as community outreach, funding and training, I am also involved with ground work such as bi-weekly reading sessions to children from rental blocks. A highlight of my journey with BLESS was directing my team and the execution of a mobile carnival in celebration Singapore 50th National Day across 11 locations in the southwest district, mobilising over 450 volunteers and benefitted 5,500 low-income participants. Show less

Ad Sales & Operation Intern

• Jan 2016 - Feb 2016

Working alongside account directors, I contributed data insights and strengthened their sales pitches through extensive research in relevant industries like airlines, tourism and electronics. Additionally, I refined over 50 case studies and post-campaign reports on clients' advertising campaigns and event sponsorships to maintain the infobank for company-wide usage. Working alongside account directors, I contributed data insights and strengthened their sales pitches through extensive research in relevant industries like airlines, tourism and electronics. Additionally, I refined over 50 case studies and post-campaign reports on clients' advertising campaigns and event sponsorships to maintain the infobank for company-wide usage.

Marketing Intern

• Jan 2015 - Jul 2015

I was responsible for designing and crafting content for the brand's communications to its customers (eg. SMS, Facebook post, eDM). I was also tasked with revamping the brand's membership site and print marketing materials to generate greater call to action. Amidst these tasks, I worked with my team to organise the brand's largest PR event and achieved a new sales high through product launch parties and store activations. One of my biggest achievements here was initiating short and mid-term partnerships with impactful partners in lifestyle brands and banks to boost customer acquisition. Show less

Regional Marketing Intern

• Jun 2014 - Aug 2014

I analysed the local automotive industry and developed an in-depth new product proposal for Japan HQ for ideas on new car accessories. Through working closely with my manager, I also organised our company's first car accessories B2B seminar in Singapore for over 20 local automotive businesses partners to increase product awareness and provide networking opportunities. I analysed the local automotive industry and developed an in-depth new product proposal for Japan HQ for ideas on new car accessories. Through working closely with my manager, I also organised our company's first car accessories B2B seminar in Singapore for over 20 local automotive businesses partners to increase product awareness and provide networking opportunities.

Media Sales Research Intern

• May 2013 - Aug 2013

I was involved in generating media decks for clients in various sectors and improved the media counter-strike deck to promote StarHub Media Network as go-to choice for TV and mobile advertising. I also facilitated in day-to-day data management for program ratings through Nielsen analytics software. I was involved in generating media decks for clients in various sectors and improved the media counter-strike deck to promote StarHub Media Network as go-to choice for TV and mobile advertising. I also facilitated in day-to-day data management for program ratings through Nielsen analytics software.