Experience

AIA Digital+

• Malaysia
• IT Services and IT Consulting
• 200 - 300 Employee

• Hybrid network architect

  • Mar 2023 - Present



DHL IT Services

• Germany
• Information Services
• 700 & Above Employee

• • Feb 2020 - Mar 2023

  Working in public cloud team on projects. Projects focusing on public cloud, including cloud connectivity, hybrid cloud solutions and integration with global data centers, fully manage IAAS solutions on public cloud. Cloud environment including Azure, Google

• • Mar 2017 - Feb 2020

  Working in Technical Services team as an Architect holding network security portfolio. Worked on few projects - AWS cloud project in China, DSC China and SF strategic partnership project for China, Akamai on boarding and security site shield enablement.

• • Apr 2012 - Feb 2017

  Lead secure access operations team in AP. Stand in when manager is not around. Managing team's performance and keep track of their progress. Worked with customers and other team lead/manager to address gaps of existing process. Worked with vendor and principal on issues

• • Nov 2011 - Mar 2012

  Working in secure access team, prioritising issues for the team, categorising it and assigning to resource to work on issues. Handling daily operations for global region

• • Apr 2010 - Oct 2011

  Secure access engineer supporting operation issues for global region AP and Europe. Handling first level escalations, ensuring SLA is not breached, assists in projects for quality improvement.

• • Jul 2008 - Mar 2010

  Handling day to day secure access operations for AP region. Assists in security device deployment projects, train newcomers, create/manage SOP documentations

• • Feb 2007 - Jun 2008

  Graduate trainee with Secure Access Operations team, handling day to day operations issue for AP region.