Experience

COOK Trading Ltd

• United Kingdom
• Food and Beverage Manufacturing
• 100 - 200 Employee

• Merchandiser

  • Jun 2023 - Present

• Concessions Manager

  • 2016 - Jun 2023

  Concessions Manager for London, Kent and the Southeast.Responsible for New Business Development, creating and building relationships with retailers and ensuring Brand Standards are upheld.



NHS Supply Chain

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Transport Supervisor

  • 2010 - 2016

  Transport Supervisor with an International Certificate of Professional Competence. Responsible for planning deliveries to Hospitals across London, Sussex and the Southeast, keeping a fleet of 30+ HGV's road legal and compliant, managing a workforce of 40+ drivers and their legal requirements, arranging H&S training, providing mental health and wellbeing support, carrying out accident investigations and managing Tacho infringements. I was also responsible for producing KPI reports, achieving DOT of over 99.5% most weeks, ensuring exceptional customer experience and satisfaction. Show less



Rail Europe

• France
• Leisure, Travel & Tourism
• 100 - 200 Employee

• Customer Service Representative

  • 2005 - 2010

  Customer Service Representative responsible for the processing of ticket exchanges and refunds on most of the major railway networks across Europe. Customer Service Representative responsible for the processing of ticket exchanges and refunds on most of the major railway networks across Europe.