Experience

Ledaine Trading (Pty) Ltd

• South Africa
• Retail
• 1 - 100 Employee

• Customer Experience Specialist

  • Mar 2021 - Present

  customer service support, handling enquiries, assisting on online customer orders, providing customers with Product support, supporting and handling company Whataspp portal, virtual Consults via zoom meetings with clients. working with courier services , arranging collections and following up on customer orders delivery. working with CRM systems updating of clients information and adding new clients to database, using loudcrowd system to issue quotations, processing customer orders and assisting and supporting store staff with making customer changes to orders as per client request, using syspro systems updating a purchase order and pulling out tax invoices for clients when needed. worked closely with installations team and arranging their day to day calendar jobs of installations services for clients. Show less



Lediane trading pty ltd

• South Africa

• Retail Sales Consultant

  • Apr 2016 - Mar 2021

  stock controller, merchandiser, space planning, stock take, stock receipts. sales records. taking customer orders and following up with existing clients and getting new clients. stock controller, merchandiser, space planning, stock take, stock receipts. sales records. taking customer orders and following up with existing clients and getting new clients.