Project Delivery Lead

• Nov 2022 - Present

In this position, I manage adjustments and exceptions in projects and programs with internal stakeholders and external clients to guarantee project delivery on time, within budget, and with high quality. I also define project tasks and manage the necessary resources throughout the Jira platform. In addition, I discuss the schedule for completing deliverables with the client and advise or escalate any risk management of project completion.▪ Increased client satisfaction by ensuring quality delivery and establishing appropriate expectations for five completed projects in one month.▪ Improve service delivery efficiency by leading and collaborating with coworkers to create new policies and procedures.▪ Deliver an average of 5 projects per month with a value up to 45K-50K per project while collaborating and taking ownership of Agile project execution and delivery of the remaining 52 projects in the portfolio.▪ Produce technical deliverables throughout the project by escalating, managing all risks, and keeping the client updated on the project's status.▪ Plan and manage effort and schedule, monitor performance and progress of each project and take appropriate actions to ensure on-time deliverables as per agreed schedule with the highest quality.▪ Analyse and identify problems in service delivery processes that may hinder the success of other departments within the organisation.▪ Produce technical information for the Fire Emergency File and the Assets Register of the building's mechanical and electrical systems.▪ Manage delivery projects from concept to completion, including informing clients of specific costs for deliverables. Regularly report overall project status to management and key stakeholders, escalating major issues as necessary. Show less

Project Management Assistant - Client Service Delivery Assistant

• Jan 2022 - Jan 2023

In this role, I worked together with stakeholders to develop realistic project plans that include plans for scope, timeline, quality, risk, and communication. I also documented controller ensuring accurate tracking of project progress.▪ Communicated the demands and objectives of the project with clients and stakeholders.▪ Worked with suppliers and installers to ensure the construction teams get the required supplies.▪ Created legally compliant operation and maintenance manuals, engage trades-builders of any building to gather information, and design these guides while adhering to the CDM 2015 standards.▪ Assisted various project managers in maintaining high standards for deliverables during the course of each project by managing their portfolios, which range in value from 80 to 90K.▪ Established project deliverables such as Building User Guides, BREEAM, Asset Registers, and CDM 2015 Compliant Fire Emergency Files. Show less

A student in MSc Project Manager

• Sep 2020 - Apr 2022

Project Manager Msc Student| Environmental health and Safety Management

• Sep 2020 - Oct 2021

Internship seeking

Supervisor

• Sep 2016 - Dec 2021

Provided leadership a staff of 12 front-line employees, mentoring, guidance, developing people, and improving restaurant operations to enhance restaurant's long-term sales and profit. Consistently demonstrated McDonald's values and leadership behaviors to build positive business relationships with customers including the Restaurant Leadership Team and Crew. ▪ Interviewed, hired, and retained restaurant management, while assisting the GM to develop successful managers. ▪ Ensured the highest levels of customer satisfaction and implemented an operational plan to ensure the restaurants operate in the most effective and efficient manner possible. ▪ Analysed sales trends identify sales patterns and opportunities for sales growth. Show less

Environmental Engineer and Health and Safety Management/Officer

• Sep 2016 - Sep 2020

• Implementation of Environment, Health and Security Plan. • Project Integration Management - “Safety First”. • Risk Assessment and Management. • Developed, Implemented, and Enforced a project-level in Environment and Safety Plan. • Project Team Leader and Team building – Safety Advisors. • Negotiator at a corporate level to implement, involve and commitment of stakeholders in a safety plan. • Encouraged and Reinforced the responsibility and commitment to Environment and Safety under government laws. • Achieved Safety Goals is the presence of hazardous situations or unsafe actions in the workplace. • Analysis of the causes of work accidents or occupational diseases. • Collecting, Investigate and Analyzing data. • Audits. • Training Workers and encouraged them to self-identify hazards and take responsibility to correct unsafe conditions. Show less

Environmental Engineer and Natural Resources and Technique Hygiene Safety at Work and Environment

• Jul 2016 - Sep 2016

Plan prevention, integrating at all levels and for all the company's activities, risk assessment and its prevention measures; Carry out risk assessment and prepare a plan for the prevention of occupational risks, as well as detailed plans for prevention and protection required by specific legislation; Cooperate in providing local, methods and organization of work, as well as in the choice and maintenance of work equipment; Oversee the procurement, the validity and the preservation of personal protective equipment as well as installation and maintenance of safety signs; Coordinate the measures to be taken in the event of serious and imminent danger and take part in the internal emergency plan, including specific plans of firefighting, evacuation and first aid facilities; Design and develop information program to promote safety and health at work, promoting the integration of prevention measures in information and communication systems of the company; Analyze the causes of work accidents or occupational diseases occurring, preparing their reports; Collect and organize statistical data concerning the safety and health at work. Show less

Environment, Health and Safety Officer/ Management

• Jul 2013 - Jun 2016

In this position, I led H&SE Manager in charge of managing waste and conducting environmental impact assessments at nine different construction sites, warehouses, and suppliers of asphalt and concrete. I also acted as the primary reporting POC and provided leadership to 8 H&SE Managers. In addition, I managed and monitored major projects’ environmental impacts and supported project managers. ▪ Verified that each location is compliant with Health and Safety and environmental laws by conducting internal and external audits on the site. Served as the company liaison with regulating agencies, producing reports and conducting on-site inspections and audit. ▪ Conducted environmental assessments and audits, including air and water quality monitoring, waste management, and soil contamination assessments. ▪ Monitored and reported on environmental performance by tracking energy and water usage, waste reduction efforts and other environmental metrics. Communicated regularly with management and other stakeholders, providing environmental performance and compliance updates. ▪ Coordinated, observed, and made sure the company complied with all environmental regulations, including those relating to waste management and carbon footprint reduction. ▪ Achieved "zero incidents" safety targets and reduced workplace dangers. Root cause analysis and risk assessment for safety events and occupational diseases (reduction of 66% of accidents in the first year). Show less

Project Leader of Training on Environment, Health and Safety

• May 2011 - Jul 2014

Providing training to workers and encourage them to self-identify hazards and take responsibility to correct unsafe conditions under the law. Providing training to workers and encourage them to self-identify hazards and take responsibility to correct unsafe conditions under the law.

Consultor de Segurança, Higiene e Ambiente

• Jan 2012 - Aug 2013