Experience

BUHL COMMUNITY RECREATION CENTER

• United States
• 1 - 100 Employee

• Opening Supervisor

  • Apr 2023 - Present

  - Effectively scheduling and confirming athletes appointments while maintaining a professional demeanor and adhering to established protocols. - Proactively assisting athletes with service selection to ensure their needs are met and exceed expectations. - Demonstrating exceptional product knowledge and effectively conveying this to athletes to optimize their experience. - Monitoring team performance to ensure optimal productivity and addressing any issues in a timely and effective manner. - Consistently ensuring that all athletes left satisfied with their experience, providing exceptional service and fostering ongoing relationships. Show less



Moving on Faith

• Sharon, Pennsylvania, United States

• Moving Manager

  • May 2022 - Aug 2022

  - Successfully managed a team of 10 movers to complete 50+ residential moves per month, ensuring timely and efficient service for each customer. - Developed and implemented new strategies to increase customer satisfaction ratings by 15%, resulting in higher rates of repeat business and referrals. - Coordinated with vendors and suppliers to maintain adequate inventory levels of moving equipment and supplies, reducing costs by 10% annually. - Conducted regular training sessions for employees on safety protocols and best practices, resulting in a 30% decrease in workplace injuries and accidents. Show less



The Fitness Equation

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Front Desk Agent

  • May 2021 - Aug 2021

  - Managed a high-volume reception area, greeting and directing over 200 visitors each day while maintaining a friendly and professional demeanor at all times. - Streamlined check-in and check-out processes, reducing wait times by 25% and improving overall customer satisfaction. - Managed a high-volume reception area, greeting and directing over 200 visitors each day while maintaining a friendly and professional demeanor at all times. - Streamlined check-in and check-out processes, reducing wait times by 25% and improving overall customer satisfaction.



Riverside High School

• Spectator Sports
• 100 - 200 Employee

• Camp Counselor

  • Jul 2016 - Aug 2016

  - Developed and executed a comprehensive weekly itinerary for a boys’ basketball program. Spearheaded a diverse range of basketball drills and activities for both small and large groups on a weekly basis. - Addressed and managed camper behavioral concerns in a timely and effective manner. - Maintained consistent communication with parents to provide updates on camper progress and report any potential issues to Camp Leadership. - Maintained meticulous program documentation, including incident reports, logbook entries, and daily attendance records. Show less



Stonebridge High School

• Leesburg, Virginia, United States

• Camp Counselor

  • Jul 2015 - Aug 2015

  - Designed and executed a comprehensive weekly itinerary for a boys' basketball program. - Orchestrated and directed a wide range of basketball exercises, both individual and team-oriented, on a weekly basis. - Recognized and resolved any behavioral challenges presented by campers. - Corresponded with parents regarding camper involvement and relayed any apprehensions to Camp Leadership. - Maintained meticulous program documentation encompassing incident reports, logbook recordings, and daily attendance. Show less



Holy & Whole

• Leesburg, Virginia, United States

• Camp Counselor

  • Jun 2014 - Sep 2014

  - Developed and implemented a diverse range of engaging camp programs and activities to foster camper growth and advancement - Vigilantly maintained a safe and secure environment for all camp attendees, proactively addressing potential risks and hazards - Fostered open and effective communication with parents and camp leadership, providing regular updates and feedback on camper progress and well-being. - Developed and implemented a diverse range of engaging camp programs and activities to foster camper growth and advancement - Vigilantly maintained a safe and secure environment for all camp attendees, proactively addressing potential risks and hazards - Fostered open and effective communication with parents and camp leadership, providing regular updates and feedback on camper progress and well-being.