Experience

DaraPay

• Cambodia
• Financial Services
• 1 - 100 Employee

• Corporate Sale Executive

  • Jul 2018 - Present

• Corporate Sales Executive

  • Jul 2018 - Present



TrueMoney Cambodia

• Cambodia
• Financial Services
• 100 - 200 Employee

• Fraud Managerment Executive

  • Feb 2017 - Present

  Fraud Management Executive Fraud Management Executive



Wing

• Cambodia
• Banking
• 700 & Above Employee

• Fraud Officer

  • May 2015 - Present

  • Assist independently handle and investigate Wing Cash Express involve in suspicious transaction and fraud activities • Assist overseeing and monitoring the daily implementation of the Wing Cash Express policy • Site visit at Wing Cash Express area to spot check on non-compliance WCX policy in order to improve service quality, performance and comply to process & policy and take necessary actions on fraud activities if detected • Support to handle and investigate internal staff who dealing in fraud activities and policy breach • Working closely with other areas of the business on all fraud-related areas • Assist overseeing and monitoring business account to ensure properly usage and record • Any other tasks as assigned by the line manager • Develop web for develop investigation process to be better and faster • Easy to detection Wing agents commit fraud and breach policy • Handle dispute and solved the problem for Wing agent/customer/partnership Show less



Wing (Cambodia) Limited Specailised Bank

• Kompong Speu Province

• Sale Representative

  • Aug 2014 - May 2015

  • Oversee/supervise WING Cash Xpress and Dealers DST: • Recruit and oversee WING Cash Xpress and Dealers DST. • Provide training to WING Cash Xpress , DST and ensure that quality of merchant is met our standard • Ensure the quality of the network for customer satisfaction. • Manage stock of WING products based on metrics to WING Cash Xpress and Dealers as required • Facilitate reliable delivery of starter kits and paper roll to WING Cash Xpress and Dealers terminal. • Manage merchant and Dealers terminal to ensure those necessary customer documents are returned within the set timeline. • Handle WING Cash Xpress, Dealers terminal and customer questions. • Follow the reconciliation process for the cash received from the WING Cash Xpress and Dealers terminal. • Gather feedback from merchant, dealers terminal and customer to develop recommended solutions. • Follow call card consistently according to standard working procedure • Marketing related: • Promote and position Wing marketing and merchandising materials. • Ensure that merchandising materials and WING brand are cleaned and up to date • Monitor and report on competitive offerings in the market Show less



Angkor Khemera University

• Kompng Speu Province

• Librarian and Admint aAssistant

  • Jul 2013 - Aug 2014

  Book arrangements Data control and develop Develop library policy and procedure Recording new books form donator/partnership Weekly/monthly/semester library report etc. Book arrangements Data control and develop Develop library policy and procedure Recording new books form donator/partnership Weekly/monthly/semester library report etc.



Wing (cambidia) Limited Specailised Bank

• Komong Speu Pronvince

• Wing Pilot

  • Mar 2011 - Nov 2011

  Registered new Wing account for customer/partner Provided more information about Wig products Challenging with customer to active new Wing account (use Wing products etc.) Team work & building Registered new Wing account for customer/partner Provided more information about Wig products Challenging with customer to active new Wing account (use Wing products etc.) Team work & building