Experience

Tourwriter

• New Zealand
• Software Development
• 1 - 100 Employee

• Head of Product

  • Apr 2021 - Present

• Product Owner

  • Jul 2019 - Apr 2021

• Customer Success Executive and Product Representative

  • Sep 2018 - Jun 2019

  Working extensively with customers in order to collate and provide relevant feedback on what Tourwriter’s customers want and need.



ANZ Nature Tours

• New Zealand
• Travel Arrangements
• 1 - 100 Employee

• Operations Manager

  • Apr 2015 - Sep 2018

  Centre management and administration Team coordination and supervision Itinerary design and booking procedures Reviewing and implementing processes and policies Human Resource Management Company Production, Finance, Reporting and Strategies

• Tour Consultant

  • Sep 2013 - Apr 2015

  Responsible for central reservations email’s and all incoming work Distribution of incoming work amongst the team Preparing tailor made New Zealand tour quotes for direct and trade clients Booking tour products with inbound partners.



Iconic Motorhomes

• Musicians

• Depot Manager Auckland

  • Jul 2012 - Jul 2013

  Responsible for seamless operation of Auckland branch Managing a Team of 3-4 staff Website content management and company marketing Reservations and customer services, Accounting, HR and stock management Evaluation of company performance, assisting with strategic planning

• Depot Assistant Manager/Customer Care

  • Jul 2011 - Jul 2012

  Reservations and customer service Website content management and company marketing Supervising workshop team Accounting, payroll and stock management



Nelson Tasman Tourism

• Travel Arrangements
• 1 - 100 Employee

• Intern

  • Sep 2009 - Jan 2010

  Preparing regional famil’s for trade partners of Nelson Convention Bureau and Assistant to Domestic Marketing manager Preparing regional famil’s for trade partners of Nelson Convention Bureau and Assistant to Domestic Marketing manager



ANIMAFEST EXPERIENCE (Internships Abroad) HOTELS & RESORTS

• Spain
• Consumer Services
• 1 - 100 Employee

• Intern

  • Jan 2008 - Jun 2008

  Website and content management Social media marketing Developing marketing strategies Website and content management Social media marketing Developing marketing strategies