Sin Wai Ho

Fashion Digital Marketing Co-op at June Adaptive
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Contact Information
Location
Toronto, Ontario, Canada, CA
Languages
  • English Full professional proficiency
  • Chinese (Traditional) Native or bilingual proficiency
  • Chinese (Simplified) Full professional proficiency

Topline Score

Bio

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5.0

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Erwin B.

Sin Wai has been a great team member, providing exceptional insights on customer experience and communicating objectives in an effective way. Her attributes such as people skills and problem solving helps the team to work efficiently and at its best!

Cielo G.

Sin's biggest strength is that she never loses her cool which is one of the reasons she stands out and is easy to work with as a teammate. I highly recommend her to a company because of her high sense of responsibility and her ability to bring analytical insights with a creative perspective.

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Experience

    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Fashion Digital Marketing Co-op
      • Sep 2022 - Present

    • Cabin Business Maintenance
      • Oct 2021 - Dec 2021

      - A unique work experience to live and work in a community in a forest at -20°C.- Completed challenges that required multi-tasking and fast learning, such as cabin cleaning, cooking, cabin management, customer engagement, and taking care of animals and farms.- Learned and engaged in yoga, meditation, in personal-growth workshops as part of the community life. - A unique work experience to live and work in a community in a forest at -20°C.- Completed challenges that required multi-tasking and fast learning, such as cabin cleaning, cooking, cabin management, customer engagement, and taking care of animals and farms.- Learned and engaged in yoga, meditation, in personal-growth workshops as part of the community life.

    • Education
    • 1 - 100 Employee
    • Academic Services Officer and Administrator
      • Oct 2019 - Sep 2021

      - Communicated with parents, students, inbound and outbound departments effectively with 5 stars rating in customer service support.- Organized school events and managed digital campaigns by using social media, phone calls, and emails to achieve no.1 customer satisfaction rate.- Resolved and created correspondence, forms and other documents through Microsoft Word, Access, Excel, PowerPoint between 10 to 20 tasks per day. - Communicated with parents, students, inbound and outbound departments effectively with 5 stars rating in customer service support.- Organized school events and managed digital campaigns by using social media, phone calls, and emails to achieve no.1 customer satisfaction rate.- Resolved and created correspondence, forms and other documents through Microsoft Word, Access, Excel, PowerPoint between 10 to 20 tasks per day.

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Massage and Beauty Therapist
      • Feb 2018 - Feb 2019

      - Provided outstanding customer experience with personalized services, serving over 1000 customers during the working period.- Beauty and Massage Therapist that specialized in Japanese Shiatsu and facial service with a customer retention rate of over 80%.- Great communicator on the front desk and an excellent team member in a multicultural workforce. - Provided outstanding customer experience with personalized services, serving over 1000 customers during the working period.- Beauty and Massage Therapist that specialized in Japanese Shiatsu and facial service with a customer retention rate of over 80%.- Great communicator on the front desk and an excellent team member in a multicultural workforce.

    • South Africa
    • Agriculture, Construction, Mining Machinery Manufacturing
    • Farmer
      • Aug 2017 - Jan 2018

      - Lived and worked in a farm with a backpacker community in Australia.- Picked avocados and planted strawberries that required teamwork and physical strength.- Utilized my biliteracy and trilingual skill to communicate with travellers in different backgrounds. - Lived and worked in a farm with a backpacker community in Australia.- Picked avocados and planted strawberries that required teamwork and physical strength.- Utilized my biliteracy and trilingual skill to communicate with travellers in different backgrounds.

    • Graphic Designer
      • Feb 2017 - Aug 2017

      - Promoted handmade scarfs from Bhutan that focused on individuals’ happiness and well-being.- Utilized personal creative soft skills to create innovative marketing campaigns.- Applied my professional hard skills in Adobe Creative Suits to design brand logos, webpages, and promotion posters. - Promoted handmade scarfs from Bhutan that focused on individuals’ happiness and well-being.- Utilized personal creative soft skills to create innovative marketing campaigns.- Applied my professional hard skills in Adobe Creative Suits to design brand logos, webpages, and promotion posters.

Education

  • George Brown College
    Postgraduate Degree, Strategic Relationship Marketing
    2022 - 2022
  • Fashion Institute of Technology
    Bachelor's degree, Fashion/Apparel Design
    2015 - 2016
  • The Hong Kong Polytechnic University
    Bachelor's degree, Fashion & Textiles Design
    2013 - 2017
  • True Light Girls' College
    Hong Kong Diploma of Secondary Education
    2007 - 2013

Community

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