Paraplanner

• Jul 2023 - Present

Junior Paraplanner

• Oct 2022 - Jul 2023

Client Services

• Dec 2021 - Oct 2022

Medical Receptionist

• Aug 2019 - Jan 2022

Undergraduate Accountant

• Feb 2021 - Nov 2021

Assistant Store Manager

• Oct 2020 - Apr 2021

- Oversaw day-to-day operations of the store- Assisted in training new staff- Complied with internal and external security procedures- Undertook administrative tasks including daily banking and POS reconciliation- Liaised with Head Office and co-workers to resolve issues and complete all tasks before deadlines- Worked with the store manager to create and implement visual merchandising strategies- Changed store displays to promote new products or launches - Managed inventory levels as well as new stock and placed orders to restock the store - In charge of opening and closing procedures of the store- Undertook store management responsibilities during the absence of the Store Manager - Ensured new company policy changes are understood and implemented throughout the store- Worked in a team to answer customer enquiries and resolve complaints- Reported on store sales and provided knowledge of store performance figures to Head Office Show less

Sales Assistant

• Oct 2018 - Oct 2020

- Conducted general maintenance of the store- Managed the point of sale system- Greeted and assisted customers with product inquiries

Accounts and Office Administrator

• Dec 2016 - Feb 2019

- Assisted in preparing tenders, creating proposal and contract documents - Maintained client database and customer relationships - Managed company accounts payable and accounts receivable - Sourced new suppliers and conducted cost-benefit analysis of each supplier - Managed customer enquiries via phone and email - Undertook bank reconciliation and company bookkeeping through Xero accounting software - Assisted in preparing tenders, creating proposal and contract documents - Maintained client database and customer relationships - Managed company accounts payable and accounts receivable - Sourced new suppliers and conducted cost-benefit analysis of each supplier - Managed customer enquiries via phone and email - Undertook bank reconciliation and company bookkeeping through Xero accounting software

Customer Service Assistant

• Oct 2014 - Dec 2016

- Checkout operator for all the sales - Resolved customer complaints, guided customers and provided relevant information - Maintained inventory and cleanliness - Maintained high standards of customer service during fast-paced operations - Checkout operator for all the sales - Resolved customer complaints, guided customers and provided relevant information - Maintained inventory and cleanliness - Maintained high standards of customer service during fast-paced operations