Experience

Cheetah Digital

• United States
• Software Development
• 300 - 400 Employee

• Senior Deployment Specialist

  • Oct 2020 - Present

  As a senior deployment specialist, I've taken on additional responsibilities which can include; educating or advising my team of upcoming or current procedures/processes, learning new platforms, having more visibility on managing accounts, taking my own initiative, being more involved with clients and suggesting ideas of efficiency.

• Deployment Specialist

  • Oct 2018 - Oct 2020

  Within this role, I work with well known brands across the EMEA markets, meaning a lot of client communication is involved. I understand how important it is to build strong client relationships in order for the business to grow, meet our objectives and ultimately satisfy the client. I have gained knowledge in HTML coding as I worked closely on campaigns on a daily basis and worked across various platforms and softwares to complete a successful campaign.



Tesco

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Assistant

  • Jul 2016 - Oct 2018

  My main role within Tesco was to operate checkouts, however I also had experience on shop floor, managed self-service checkouts and supported the customer service desk. At my time here, I had the opportunity to become multi-skilled within the company. I also had the ability to cover team leader breaks, therefore applying leadership skills where needed. My confident personality enabled me to adapt to individual customer needs, meaning I would go the extra mile to ensure customers were satisfied with their shopping experience. Show less