Experience

MayMaan Research, Inc.

• United States
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Project Management Associate

  • Oct 2023 - Present

  United States



Storage Squad LLC

• United States
• Warehousing and Storage
• 1 - 100 Employee

• Project Management & Operations Intern

  • Feb 2023 - May 2023

  Boston, Massachusetts, United States • Facilitate a positive customer experience to increase the company's profitability by 5% • Work with the project manager & the product manager and develop strategies to increase customer satisfaction by at least 20%. • Assist in creating, planning & implementing the project plans to ensure smooth project execution • Help the company gain publicity and recognition via social media (Instagram, Twitter, Facebook, LinkedIn.) • Develop and manage the resource management plan and… Show more • Facilitate a positive customer experience to increase the company's profitability by 5% • Work with the project manager & the product manager and develop strategies to increase customer satisfaction by at least 20%. • Assist in creating, planning & implementing the project plans to ensure smooth project execution • Help the company gain publicity and recognition via social media (Instagram, Twitter, Facebook, LinkedIn.) • Develop and manage the resource management plan and implement recruiting strategies. • Work closely with the project manager and develop strategies to ensure project milestones are achieved Show less



Clark University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Assistant - International Students and Scholars Office

  • Jun 2022 - May 2023

  Worcester, Massachusetts, United States • Provide support to the international center as the first point of contact for all visitors • Solve a myriad of student queries related to OPT, CPT, and H1B and direct more in-depth questions to the advisors • Answer phone calls and address all queries, escalate if required • Manage the ISSO email inbox and provide timely, effective, complete solutions to queries. • Assist in organizing international student’s orientation week



Clark University School of Professional Studies

• Graduate Assistant

  • Aug 2022 - Dec 2022

  Worcester, Massachusetts, United States •Provide support to the students at School of professional studies by being their first point of contact in the office •Solve a myriad of student queries related to their program and coursework and direct them to their respective academic advisors •Organized and facilitated monthly workshops and events aimed at enhancing student engagement, leading to an improvement in overall student satisfaction scores •Managed the scheduling and logistics for guest speakers at industry events… Show more •Provide support to the students at School of professional studies by being their first point of contact in the office •Solve a myriad of student queries related to their program and coursework and direct them to their respective academic advisors •Organized and facilitated monthly workshops and events aimed at enhancing student engagement, leading to an improvement in overall student satisfaction scores •Managed the scheduling and logistics for guest speakers at industry events, ensuring seamless execution Show less



NASSCOM

• India
• Information Technology & Services
• 200 - 300 Employee

• Project Operations Analyst

  • Jan 2021 - Jan 2022

  Delhi, India Led end-to-end client outreach and onboarding for the Future Skills Prime project (A digitalskilling initiative by the Government of India and NASSCOM) • Collaborated with the Government of India and developed Go-to-Market strategies for client acquisition that resulted in successful onboarding of 5 best in class clients • Spearheaded end-to-end client relationship management and account management of National & International (UK, USA, and UAE) based clients. • Coordinated with clients… Show more Led end-to-end client outreach and onboarding for the Future Skills Prime project (A digitalskilling initiative by the Government of India and NASSCOM) • Collaborated with the Government of India and developed Go-to-Market strategies for client acquisition that resulted in successful onboarding of 5 best in class clients • Spearheaded end-to-end client relationship management and account management of National & International (UK, USA, and UAE) based clients. • Coordinated with clients to understand their needs and resolved diverse issues thereby increasing customer satisfaction by 20% • Created strategies to increase enrollment counts on the Government Platform by 50%. • Delivered research reports that identified areas of improvement & developed strategies to facilitate process improvement Show less



Fever FM (HT Media Ltd.)

• India
• Entertainment Providers
• 300 - 400 Employee

• Project Management Intern

  • Nov 2018 - Feb 2019

  New Delhi, Delhi, India • Collaborated with the Project Manager on the “YourFMfever” project and created the Project Management Plan • Proactively communicated with the sponsor, team, and all other relevant stakeholders as directed by the Project Manager • Assisted the Project Manager in identifying potential risks and developed risk response strategies to counter them • Reported project status and health to all the relevant stakeholders during the status update meetings