Experience

Makevale Group Ltd.
• United Kingdom
• Chemical Manufacturing
• 1 - 100 Employee
• Business Development Executive

  • Jan 2023 - Present


Marks and Spencer

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Retail Assistant

  • Jul 2022 - Jan 2023

  Alongside writing up and completing my thesis, I have developed many new skills as a Barista in a busy café. Here, I have maintained excellent customer service and great communication with colleagues in a high-pressure environment. Alongside writing up and completing my thesis, I have developed many new skills as a Barista in a busy café. Here, I have maintained excellent customer service and great communication with colleagues in a high-pressure environment.



LPD Doors Ltd

• United Kingdom
• Wholesale Building Materials
• 1 - 100 Employee

• Shipping administrator

  • Jan 2022 - Feb 2022

  I seamlessly joined the shipping team during a busy period and provided administrative support to assist in meeting short deadlines. I was responsible for data-entry and cross-checking contracts, which required excellent attention to detail. I seamlessly joined the shipping team during a busy period and provided administrative support to assist in meeting short deadlines. I was responsible for data-entry and cross-checking contracts, which required excellent attention to detail.



University of Leeds

• United Kingdom
• Higher Education
• 700 & Above Employee

• • Nov 2019 - Mar 2021

  Designed and developed experiments for pupils aged KS2 – KS4 to get them curious about chemistry. I encouraged more engagement with science by showcasing its real-world applications, for example, by linking the curriculum to soap production and designing an appropriate experiment.Communication and IT - Building and delivering engaging presentations and workshops. Tailoring the knowledge to an appropriate level for the audience. Organisation – Costing and buying chemicals and resources. Liaising with schools to ensure the equipment was suitable. Carrying out COSHH and risk assessments for each activity/experiment.Adaptable - During the Covid Pandemic, I redesigned workshops for online delivery.Personable – Engaging with pupils to get them excited about chemistry. Show less

• • Oct 2017 - Nov 2019

  Supervised undergraduate students in practical lab sessions, showing them new techniques and ensuring safety.Lab safety and COSHH – Knowledge of safety procedures, COSHH assessments and ensured practical experiments were carried out diligently. Teaching – Trained students to use analytical instruments such as FT-IR and UV-vis spectrophotometers.



G4S

• United Kingdom
• Security and Investigations
• 700 & Above Employee

• Customer Care Steward

  • Jan 2017 - Sep 2017

  • Displayed excellent customer service to ensure customers enjoy the event. • Acted in accordance with company policy to ensure customer safety is a priority. • Displayed excellent customer service to ensure customers enjoy the event. • Acted in accordance with company policy to ensure customer safety is a priority.



New Look

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Advisor

  • Jul 2016 - Sep 2016

  • Exhibited excellent customer service and worked proactively to ensure the shop floor was kept to a high standard. • Quickly learnt new skills such as using the till and applied them in a pressured environment. • Responsible for cashing up the tills in a thorough and accurate manner. • Exhibited excellent customer service and worked proactively to ensure the shop floor was kept to a high standard. • Quickly learnt new skills such as using the till and applied them in a pressured environment. • Responsible for cashing up the tills in a thorough and accurate manner.



University of Liverpool

• United Kingdom
• Higher Education
• 700 & Above Employee

• Student Ambassador

  • Sep 2015 - May 2016

  • Supported the smooth-running of University events such as Open Days. • Engaged with prospective students and their families, promoting the University. • Frequently worked in different teams of people and always integrated well. • Supported the smooth-running of University events such as Open Days. • Engaged with prospective students and their families, promoting the University. • Frequently worked in different teams of people and always integrated well.



Agilent Technologies

• Biotechnology Research
• 700 & Above Employee

• Technical Marketing Assistant, Genomics Division

  • Aug 2014 - Aug 2015

  • Supported the development of marketing activities designed to create leads and speed up orders. • Created promotional messaging which was directed at the customer through emails and social media. • Produced videos using Microsoft PowerPoint to gain attention on social media. • Assisted with the organisation of promotional events. • Worked vendors to design promotional giveaways, adhering to brand guidelines throughout. • Supported the development of marketing activities designed to create leads and speed up orders. • Created promotional messaging which was directed at the customer through emails and social media. • Produced videos using Microsoft PowerPoint to gain attention on social media. • Assisted with the organisation of promotional events. • Worked vendors to design promotional giveaways, adhering to brand guidelines throughout.



Queen's Hospital

• Bangladesh
• Hospitals and Health Care
• 1 - 100 Employee

• Admin and Clerical Assistant - Human Resources Department

  • Jul 2010 - Jul 2014

  • Engaged with customers confidently both on the phone and face-to-face. • Worked comfortably within a team in the administration office and also independently in reception. • Discreetly handled sensitive information showing I am a trustworthy employee. • Data entry onto spread sheets and administrative work such as photocopying and filing, all of which I completed in a thorough and accurate manner. • Engaged with customers confidently both on the phone and face-to-face. • Worked comfortably within a team in the administration office and also independently in reception. • Discreetly handled sensitive information showing I am a trustworthy employee. • Data entry onto spread sheets and administrative work such as photocopying and filing, all of which I completed in a thorough and accurate manner.