Executive Assistant & Supervisor, Administrative Support

• Jan 2011 - Present

Executive Administrative Assistant

• Jan 2011 - Present

; and Office ManagerAdministrative support to President and support for Vice President, Human Resources and Senior Director, Global Customer Service. Supervise Receptionist and Maintenance staff. Serve as liaison between President and Senior Leadership Members. Manage executive calendars with complex scheduling and anticipation of executive needs. Coordinate international travel arrangements; VISA/Passports and process expense reports. Problem solving and judgment on daily tasks including confidential information. Screen phone calls for President and direct to appropriate staff; credit card reconciliation; invoice processing. Coordinate internal events and external meetings with catering requirements and travel planning logistics; create/maintain distribution lists; and projects as assigned (e.g. onboarding; tracking travel request approvals etc.) •Coordinated off-site international Senior Leadership meetings•Coordination and execution of 50 plus office moves in headquarters location•Created and implemented Back-Up Relief process for Front Desk Show less

Executive Administrative Assistant

• Jan 2011 - Jan 2013

Administrative support to Mid-Atlantic Regional Manager, Eastern Operations Vice President, HR Director and Controller. Served as liaison between Region Manager and District Managers. Coordinated travel arrangements; managed calendar appointments; coordinated meetings and conference calls; scribed meeting minutes; screened telephone calls; created correspondence and agendas; created and verified expense reports and credit card account reconciliation; coordinated catering requirements and meeting logistics; and invoice processing. Summarized district input at regional level on special assignments for HR and Sales. Managed customer award program with tracking of surveys and distribution of awards. HR functions including opening requisitions, posting jobs, scheduling interviews, processing personnel forms, tracking vacation and supporting HR initiatives. Official Notary for office staff. •Coordinated off-site regional team meetings and team building events •Coordination of Town Hall meetings •Coordination and execution of HR activities including hiring authorizations on TALEO system and performance management Show less

Executive Administrative Assistant

• Jan 2009 - Jan 2011

Administrative support to President and Chief Financial Officer. Liaison between President and senior management team and board trustees. Managed daily operational tasks for the President’s office and the Administration department. Managed and coordinated twelve board committee meetings monthly, including agenda preparation, board packets and meeting minutes. Coordinated catering requirements and meeting logistics. Office management including office supplies, postage meter and copier maintenance. Official Notary for internal residents. Identified and tracked action items; screened telephone calls, correspondence, invoice processing and resolved routine and complex inquiries. •Participation in confidential Search Committee efforts to identify new CEO •Coordination of quarterly Resident Town Hall meetings •Coordination and implementation of new office supply on-line ordering system ROSEMARIE SIMONS Show less

Executive Assistant

• Jan 2007 - Jan 2009

Administrative support to CTO of Health Division ensuring optimum organization and confidentiality. Managed complex calendar scheduling and international travel arrangements. Identified and tracked action items; screened and directed telephone calls; correspondence; and resolved routine and complex inquiries. Served as primary point person for Technology Department. Coordination of monthly reporting. Prepared expense reimbursement and processed invoices. Performed assigned projects. Supervised receptionist position. •Served on a mobile centralization project team to streamline procurement and service process •Participated on committee to develop IT Service Desk “Access Request Management System” •Researched and selected design of Black Belt Excellence awards Show less

Executive Assistant to President

• Jan 2004 - Jan 2007

Administrative support to the Office of the President. Preparation and coordination for Board meetings. Created and coordinated material for presentations at national management meetings. Managed and coordinated personal and business schedule; prepared for daily meetings, including agendas and compiling relevant documents. Served as primary point person as contact for President’s office. Prepared agenda for weekly Operating Committee meetings, including monthly reports; speakers; and action items. Screened incoming calls; processed expenses and coordinated weekly travel arrangements and management of customer appointments. •Created proposal and project plan to implement a software solution to automate Contracts Administration for corporation nationwide, which resulted in enormous financial savings •Researched and recommended service provider for background checks to support corporate hiring policy •Created resource database to track bid proposals and sales calls for marketing program FORMER Show less