Simon Hayes
Community Facilitator at Lifely- Claim this Profile
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Topline Score
Bio
Aaron B.
I'm delighted to recommend Simon, a standout colleague with whom I worked with. His product knowledge, empathy, and composure shine through in every interaction. He thrives under pressure, delivering creative solutions that leave customers happy. A true team player, Simon is an invaluable asset.
Aaron B.
I'm delighted to recommend Simon, a standout colleague with whom I worked with. His product knowledge, empathy, and composure shine through in every interaction. He thrives under pressure, delivering creative solutions that leave customers happy. A true team player, Simon is an invaluable asset.
Aaron B.
I'm delighted to recommend Simon, a standout colleague with whom I worked with. His product knowledge, empathy, and composure shine through in every interaction. He thrives under pressure, delivering creative solutions that leave customers happy. A true team player, Simon is an invaluable asset.
Aaron B.
I'm delighted to recommend Simon, a standout colleague with whom I worked with. His product knowledge, empathy, and composure shine through in every interaction. He thrives under pressure, delivering creative solutions that leave customers happy. A true team player, Simon is an invaluable asset.
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Experience
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Lifely
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Italy
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Technology, Information and Internet
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1 - 100 Employee
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Community Facilitator
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Feb 2023 - Present
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Amicus Community Services
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Australia
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Non-profit Organizations
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1 - 100 Employee
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Disability Support Worker
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Feb 2023 - Present
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Hearth Support Services
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Australia
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Hospitals and Health Care
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1 - 100 Employee
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Disability Support Worker
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Jan 2023 - Present
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Bendigo and Adelaide Bank
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Australia
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Banking
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700 & Above Employee
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Card & ATM Operations
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Jan 2022 - Jan 2023
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Everyday Independence
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Australia
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Hospitals and Health Care
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400 - 500 Employee
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Access Administrator - Referrals
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Dec 2021 - Jan 2022
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Carer Solutions Australia
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Australia
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Hospitals and Health Care
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1 - 100 Employee
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Disability Support Worker
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Dec 2020 - Dec 2021
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Currently Seeking New Opportunities
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United States
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Software Development
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300 - 400 Employee
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Customer Service Specialist
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Nov 2020 - Dec 2020
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LeasePlan
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Netherlands
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Financial Services
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700 & Above Employee
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Novated Leasing Sales Consultant
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Dec 2018 - Nov 2020
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Account Manager
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Oct 2018 - Dec 2018
Passionate customer service representative seeking new opportunities in the Fleet industry, with over 5 years of experience in the field. Also open to opportunities in other fields. Please contact me on 0417 436 007 Passionate customer service representative seeking new opportunities in the Fleet industry, with over 5 years of experience in the field. Also open to opportunities in other fields. Please contact me on 0417 436 007
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FleetPartners
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Australia
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Financial Services
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100 - 200 Employee
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Account Manager
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Jan 2013 - Oct 2018
Managing an ever-growing portfolio of customers with their day-to-day fleet needs. Customers can vary in size from 100 to 1000 vehicles in their fleets overall. Also responsible for managing the process of Imminent Expiry - the continued turnover of existing assets. Have worked in the Melbourne office for over 3 years and enjoyed a secondment to the Sydney office for over 12 months, however have since moved back to Melbourne. Managing an ever-growing portfolio of customers with their day-to-day fleet needs. Customers can vary in size from 100 to 1000 vehicles in their fleets overall. Also responsible for managing the process of Imminent Expiry - the continued turnover of existing assets. Have worked in the Melbourne office for over 3 years and enjoyed a secondment to the Sydney office for over 12 months, however have since moved back to Melbourne.
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Salmat
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Australia
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Advertising Services
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700 & Above Employee
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Coles Online Customer Care
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Mar 2010 - Jan 2013
A mix of inbound and outbound customer service for one of Australia's largest online grocery delivery companies - Coles Online. On average handling approx 60-80 inbound calls per day. Liaised directly with delivery drivers to ensure deliveries occurred on time where possible. Also liaised directly with around 25 Coles stores to ensure quality and efficiency. A mix of inbound and outbound customer service for one of Australia's largest online grocery delivery companies - Coles Online. On average handling approx 60-80 inbound calls per day. Liaised directly with delivery drivers to ensure deliveries occurred on time where possible. Also liaised directly with around 25 Coles stores to ensure quality and efficiency.
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Jetstar Customer Care
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Mar 2009 - Dec 2009
Inbound customer service averaging 50 calls per day. A strong Sales focus. Serviced Jetstar's domestic and international customers across AUS and NZ,a s well as the rest of the world. Inbound customer service averaging 50 calls per day. A strong Sales focus. Serviced Jetstar's domestic and international customers across AUS and NZ,a s well as the rest of the world.
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Education
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La Trobe University
Double Degree, Psychological Science and Criminology -
Swinburne University of Technology
Certificate 3 Financial Services -
Croydon Secondary College