Experience

Horizon Home Care Services
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Caregiver

  • May 2020 - Present


The Home Depot

• United States
• Retail
• 700 & Above Employee

• Customer Order Specialist

  • Jun 2019 - May 2020

  Provided proactive post-sale follow up, focusing on customer experienceContacted vendors/ service providers to establish shipment and installation datesOperated Reach and Fork Lift equipment

• Flooring Specialist

  • Jun 2017 - Jun 2019

  Assists customers with flooring and décor purchasesMakes product recommendationsPresent and inform customers on flooring and tile installationOperated Reach and Order Picker equipment



GameStop

• United States
• Retail
• 700 & Above Employee

• Senior Guest Advisor

  • May 2019 - May 2020

  Maintained store during business hoursAssisted with opening/ closing of storeRoutinely conducted inventory counts

• GameStop Associate

  • Nov 2017 - Apr 2019

  Maintained store during business hoursRoutinely conducted inventory counts



DeVry University

• United States
• Higher Education
• 700 & Above Employee

• I.T. Tier 1 Helpdesk Technician

  • Oct 2014 - Sep 2017

  Installed and maintained hardware/ software components on student and faculty stations Resolved technical issues both onsite and over the phone Repaired hardware e.g., desktops, laptops, desk phones, printers Responsible for yearly inventory of all IT equipment e.g., storage, classrooms and faculty offices Responsible for weekly cleaning and maintenance of computer equipment in classrooms Regularly installed hard drives, additional memory on student and faculty stations Installed and maintained hardware/ software components on student and faculty stations Resolved technical issues both onsite and over the phone Repaired hardware e.g., desktops, laptops, desk phones, printers Responsible for yearly inventory of all IT equipment e.g., storage, classrooms and faculty offices Responsible for weekly cleaning and maintenance of computer equipment in classrooms Regularly installed hard drives, additional memory on student and faculty stations



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• FC Associate I

  • Nov 2016 - Jun 2017

  I worked under FC Shipping at the Amazon Fulfillment Center in Etna, Ohio. I worked under FC Shipping at the Amazon Fulfillment Center in Etna, Ohio.


Village Crossing Gas Station
• Cashier

  • May 2016 - Nov 2016
• Cashier

  • Apr 2014 - May 2015

  Provided great customer service Operated Point of Sale equipment Responsible for balancing the cash/credit received Part time Paint Associate Provided great customer service Operated Point of Sale equipment Responsible for balancing the cash/credit received Part time Paint Associate