Property Coordinator

• Jul 2023 - Present

Assistant Store Manager

• Feb 2023 - Jul 2023

Assistant Store Manager

• Oct 2022 - Feb 2023

Retail Supervisor

• Nov 2020 - Oct 2022

Retail Sales Supervisor

• Oct 2017 - Sep 2020

Senior Sales Associate

• Sep 2012 - Oct 2017

Sales Associate

• May 2012 - Sep 2012

Customer Service Advisor

• Apr 2011 - Feb 2012

Provided excellent customer support and proactive optimisation advice to our advertisers across the - Holiday Lettings (TripAdvisor) website. Responsibilities included: - Resolved inbound customer queries via phone and email, using a variety of in-house tools, - Escalated complex customer issues to relevant departments which resulted in best solutions that drive customer retention - Proactively contacted customers and trained them on best practices to optimise their listings for maximum impact to driving renewals - Reviewed and approved adverts to be published based on quality of content, plagiarism and adherence to minimum standards - Delegated to account managers other cross sell opportunities Show less

Sales Associate

• Nov 2008 - Jul 2010

Office Manager

• May 2008 - Nov 2009

Managed office operations and performed accounting duties ● Maintained a productive patient schedule for our dentist ● Processed and filed insurance claims for patients accurately and in a timely manner ● Explained treatment plans and financing options to patients ● Supervised and trained personnel on Accounts Receivables and collections ● Performed daily deposits in a timely and accurate manner ● Maintained effective communication between our two dental offices ● Managed dental inventory and supplies ● Assisted Doctors on dental procedures (Experienced Dental Nurses) Show less

Bookkeeper

• Nov 2005 - May 2008

Managed the restaurant’s accounts and office operations ● Handled diversified accounts payable and expense control procedures including bank and account reconciliation, cash receipts, disbursements, finance, invoicing, purchase order/inventory verification, charge-backs and preparation of daily bank deposits ● Managed the company’s weekly payroll processes for 150 hourly employees ● Assisted with the accuracy and time sensitive end of month closings and financial reporting activities ● Established and maintained Human Resources-related employee files reflecting salary increases, deductions, garnishments, benefits, payroll exceptions, and W-2 withholding exercising a high level of confidentiality ● Assisted management with the opening of our new flagship downtown restaurant, including screening employees and checking references Show less