Simone S Fletcher
Single Electronic Window (S.E.W.) Specialist at Ministry of Trade and Industry-TT- Claim this Profile
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English Native or bilingual proficiency
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Spanish Elementary proficiency
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French Elementary proficiency
Topline Score
Bio
Credentials
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Project Management Simplified
LinkedInAug, 2018- Sep, 2024 -
Body Language for Leaders
LinkedInJan, 2017- Sep, 2024
Experience
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Ministry of Trade and Industry-TT
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Trinidad and Tobago
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Government Relations Services
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1 - 100 Employee
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Single Electronic Window (S.E.W.) Specialist
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May 2022 - Present
SEW Specialist / Analyst of the TTBizLink Unit and Content Manager of the Trade and Business Information Portal SEW Specialist / Analyst of the TTBizLink Unit and Content Manager of the Trade and Business Information Portal
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HRplus Software Limited
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Trinidad and Tobago
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Software Development
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1 - 100 Employee
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Business Analyst & Implementation Specialist
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Jan 2021 - Apr 2022
- Conducted training sessions, with clients across the region (both Saas and on premise), in the HR Plus modules - Lead implementation sessions with client across the region - Configured HR Plus environments (UAT & LIVE) according to client specifications of the HR Plus modules purchased - Analysed client's data for configuration of software - for multiple projects of clients across the region - Conducted gap analysis of client existing processes and advise client on best suited redesign and /or customizations for more effective processes in the application - Reviewed and analysed existing software errors to identify and offer solutions to client - Engaged client to validate data, module questionnaires and templates prior to training sessions - Provided support to client on issues and general assistance before and after going live - Produced reports on project/ task progress, training and implementation sessions with clients Show less
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International Shipping Limited
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Trinidad and Tobago
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Pricing Analyst
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Aug 2019 - Dec 2020
- Aided in achieving monthly sales targets - Prepared quotations with appropriate mark-ups for profit in pursuit of monthly sales target - Interacted with various shipping lines, brokers and agents, world wide, for best rates and conduct negotiations accordingly - Engaged in negotiation with customers on rates and sell additional shipping services – insurance, brokerage & transport - Arranged, coordinated and conducted follow up on LCL & FCL shipments from the US, parts of Europe, China and other part of Asia - Insured cargo for shipments - Contacted customers for feedback on rates quoted and overall service received to identify areas for improvement - Updated the daily reporting of RFQs, quotes completed and bookings for imports to management - Assisted in fielding customer calls daily and any other duties as directed Show less
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University of the West Indies, St. Augustine Campus
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Trinidad and Tobago
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Higher Education
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500 - 600 Employee
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Business Analyst, Registry I.T., Office of the Campus Registrar
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Sep 2016 - Sep 2018
- Researched and mapped cross campus business processes for improved efficiency and standardization - Established research, mapped and analysed over forty business processes for seven different departments - Proposed new processing strategies, through colloaborative redesign, for improved efficiency - Eliminated backlog of student queries establishing a new standard for response time in customer care service - Collaborated in deriving content and web design for the new ID Card Website later launched in 2017/2018 Show less
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BP
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France
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Business Consulting and Services
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1 - 100 Employee
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Human Resources Intern
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Jun 2015 - Aug 2015
- Appointed President of the BPTT 2015 Intern Group - Competed in the BPTT Global TechnoFest 2015 - Conducted initial screening of job vacancies applicantions including for the launch of BP’s Juniper Platform - Observed and collaborated within panel interviews - Improved organization of the training database under the HR Manager of Employee & Industrial Relations - Crafted a Benefits & Rewards statement for new retirees of the company - Upgraded training database by creating a consolidated training calendar - Established a record of selected employee positions and verified the corresponding job letters - Enhanced organization of the payroll database Show less
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Industrial Plant Services Limited
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Biotechnology Research
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1 - 100 Employee
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Administrative Assistant Trainee
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Jul 2014 - Aug 2014
- Organized and updated the internal Vendor Prequalification database - Assisted the evaluation processes for prospective vendor approval - Organized and updated the internal Vendor Prequalification database - Assisted the evaluation processes for prospective vendor approval
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Education
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2013 - 2016
University of the West Indies, St. Augustine Campus
Bachelor’s Degree, Bsc. (Hons) Management Studies (Major); Psychology (Minor) -
2006 - 2011
Providence Girls' Catholic School, Belmont, Trinidad
High School, Business -
2011 - 2013
Bishop Anstey High School, POS, Trinidad
Advanced Proficiency Diploma, Business
Community
