Experience

PT Natural Mosquito Solution

• Indonesia
• Manufacturing
• 1 - 100 Employee

• Project Manager

  • Aug 2020 - Present

  • Organization of the whole company setup • R&D chief • Human resources • Quality control • Supply chain • Customer relations • Organization of the whole company setup • R&D chief • Human resources • Quality control • Supply chain • Customer relations



Amed Jepun Divers

• Bali, Indonesia

• Scuba Diving Instructor

  • Mar 2019 - Mar 2020

  • Teaching SSI diving courses from DSD to Rescue • Teaching PADI divemasters • Guiding fun dives • Schedule organization • Teaching SSI diving courses from DSD to Rescue • Teaching PADI divemasters • Guiding fun dives • Schedule organization



Ultimate Gili Gede

• Lombok, West Nusa Tenggara, Indonesia

• Resort Manager

  • Dec 2018 - Mar 2019

  • Guest check-ins • Creation of customized dive itinerary and packages based on customers needs • Dive center organization, Boats • compressors and equipment maintenance • Teaching Padi courses • Guiding fun dives • Training local staff • Resort organization • Guest check-ins • Creation of customized dive itinerary and packages based on customers needs • Dive center organization, Boats • compressors and equipment maintenance • Teaching Padi courses • Guiding fun dives • Training local staff • Resort organization



Bali Dive Resort and Spa

• Bali, Indonesia

• Dive base manager

  • Mar 2017 - Dec 2018

  • Dive center schedule organization • Creation of customized dive itenary and packages based on customers needs • Teaching Padi courses at any rec. level • Guiding fun divers/photographers • Organization of equipment/compressor maintenance • Dive center schedule organization • Creation of customized dive itenary and packages based on customers needs • Teaching Padi courses at any rec. level • Guiding fun divers/photographers • Organization of equipment/compressor maintenance



ATM - Azienda Trasporti Milanesi

• Italy
• Truck Transportation
• 700 & Above Employee

• Customer Service Representative

  • Nov 2009 - Dec 2016

  • Increase the support tickets to allow the monitoring and resolution of customer requests, as well as improve the subway service • Investigating and resolving customer complaints then closing support tickets • Escalating inquiries to the appropriate team • Assisting customers with registration, account creation and subscription type choice • Assisting customers with holiday itineraries, such as culture events and historical places to visit • Reporting Metro stations problems and failures to the head quarter Show less