Customer Service Representative

• Jan 2020 - Present

Managing the Customer Service Care and administration for a successful Australian Ecommerce Company providing all natural single ingredient Dog Treats throughout Australia, Singapore and Hong Kong. Managing the Customer Service Care and administration for a successful Australian Ecommerce Company providing all natural single ingredient Dog Treats throughout Australia, Singapore and Hong Kong.

Duty Manager

• Jan 2019 - Nov 2019

As a Duty Manager my role is very diverse - managing a team of 50 staff members in a number of different areas including TAB, EGM, Hotel, Reception, Restaurant, Bar and Functions & Events. In charge of executing a perfect opening and closing of the entire pub, balancing cash and looking after guests. As a Duty Manager my role is very diverse - managing a team of 50 staff members in a number of different areas including TAB, EGM, Hotel, Reception, Restaurant, Bar and Functions & Events. In charge of executing a perfect opening and closing of the entire pub, balancing cash and looking after guests.

Director

• Oct 2018 - Jan 2019

General Manager

• Mar 2017 - Jan 2019

Working in a brand new country with a similar tech environment. I have the role as General Manager for Xenia - a web and app development company in Vietnam. I manage the sales and marketing procedures, as well as designing and developing websites ( + SEO and AdWords) for local hotels, restaurants and resorts.

Marketing And Events Manager

• May 2018 - Jan 2019

I manage a medium-sized Live Sports and Live Music Bar in the thriving city of Da Nang - Vietnam. As well as managing the bar I am also in charge of all of our marketing and events. The events include Live Music Events, Sporting Events, Charity Events and special Events for local and international companies. I enjoy designing all of the necessary marketing and promotional material for the company. I successfully managed one of the largest revenue nights the venue has seen on October 31st 2018 for Halloween. The night was a great success.

General Manager

• May 2018 - Jan 2019

English Teacher

• Jun 2017 - Dec 2017

Teaching English to children and young adults ages ranging from 3-30 year old full time 7 days a week. Teaching English to children and young adults ages ranging from 3-30 year old full time 7 days a week.

Executive Operations Relations Manager and Member Relations Manager

• Jan 2016 - Feb 2017

Process design, management of large workforces (2000+), people management, data analysis, project management, account management, social marketing and onboarding management. Process design, management of large workforces (2000+), people management, data analysis, project management, account management, social marketing and onboarding management.

Bartender

• Aug 2015 - May 2016

Senior Spa Therapist

• Feb 2013 - Jul 2015

Floor Supervisor

• Feb 2014 - Feb 2015

Senior Spa Therapist

• Nov 2013 - Oct 2014

Senior Spa Manager

• Jul 2013 - Feb 2014