Experience

EMBS Group

• Poland
• Business Consulting and Services
• 1 - 100 Employee

• Manager

  • Jan 2023 - Present

• Senior Consultant

  • Dec 2020 - Present

  Cracow, Małopolskie, Poland



Nielsen

• United States
• Technology, Information and Media
• 700 & Above Employee

• Client Solution Consultant

  • Oct 2018 - Nov 2020

  Warsaw, Masovian District, Poland - Responsible for building and maintaining relationships with global FMCG clients - Key point of contact for Business Clients in all operational matters (delivery delays, data changes, data quality issues, execution) - Providing market data and analyses, advising on trends and presenting monthly reviews of Nielsen data - Developing client dedicated solutions - Managing projects of databases redesign / resegmentation: feasibility checks, deadlines definition, specifications and… Show more - Responsible for building and maintaining relationships with global FMCG clients - Key point of contact for Business Clients in all operational matters (delivery delays, data changes, data quality issues, execution) - Providing market data and analyses, advising on trends and presenting monthly reviews of Nielsen data - Developing client dedicated solutions - Managing projects of databases redesign / resegmentation: feasibility checks, deadlines definition, specifications and follow-up with the client and the technical team based offshore - Managing internal projects and coordinating process automation - Mentoring new colleagues - Leading different projects as a Business Analyst within the Nielsen Services Center: implementation of a new grammar tool, process standardization and automatization Show less



Marsh McLennan

• United States
• Financial Services
• 700 & Above Employee

• Manager France

  • Apr 2017 - Oct 2018

  Warsaw, Masovian District, Poland Project Management - Part of the Migration Project Management Team (Delivery) - Working jointly with Project Manager based in France to migrate and implement new processes in the insurance domain - Identifying and validating the areas for process improvement to increase work efficiency - Developing strategic initiatives for the department Team Management - Managing 24 people - Ensuring high quality of service according to SLAs agreed. Results : SLAs : 99% -… Show more Project Management - Part of the Migration Project Management Team (Delivery) - Working jointly with Project Manager based in France to migrate and implement new processes in the insurance domain - Identifying and validating the areas for process improvement to increase work efficiency - Developing strategic initiatives for the department Team Management - Managing 24 people - Ensuring high quality of service according to SLAs agreed. Results : SLAs : 99% - Satisfaction rate: 90% - Monitoring teams KPIs and capacity - Providing continuous feedback to colleagues and organizing trainings - Assessing employees performance during annual review, establishing goals and career path - Selecting candidates, recruiting new employees (80+ job interviews conducted) - Onboarding new comers - Working jointly with internal departments (HR, Talent Acquisition, Management, Facility)

• Team Coordinator France

  • Jun 2016 - Mar 2017

  Warsaw Area, Poland Team coordination (4 people) - Supervising the Policy Management team: providing support and guidance to achieve high team performance - Working closely with Senior Management - Main point of contact for the serviced country - Weekly and monthly reporting - Taking part in recruitment and performance reviews - Fulfilling daily tasks as a Data management analyst

• Data Management Analyst

  • Nov 2015 - May 2016

  Warsaw, Masovian District, Poland - Taking part in the Policy Management processes migration from France - Supporting France with policy summaries and translation into English - Issuing insurance certificates and sending them to clients - Renewing placements - Proposing ideas of improvements to the process and to the team organization



Infosys BPM

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Process Executive - Account receivable

  • Jan 2015 - Oct 2015

  Lodz, Lodz District, Poland - Transition project - Transferring successfully the Account Receivable process from France to Poland - Implementing and stabilizing the different accounting activities: Cash Application, Cash collection, Deduction and Dispute Management - Validating a six weeks accountancy training with certification (score 98/100 at the final test) - Advanced knowledge in General Accounting, Account Payable and Account Receivable - Writing procedure and training colleagues



33ENTREPRENEURS

• France
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• WineTech Analyst

  • Feb 2014 - Oct 2014

  Bordeaux Area, France - Market surveys: more than 550 wine startups and 1400 wine apps reviewed, identification of the key players and innovators, in-depth analysis of the Top 10 most funded wine startups. - Participating in the startups' selection process - Assisting the startups in identifying their main competitors and crafting their value proposition



Groupe Odis

• Logistics Assistant

  • Apr 2012 - Jul 2012

  Rennes Area, France - Optimizing the inventory in the five agencies of the group - Participating in the establishment of a new logistic system in one agency



Crédit Mutuel Arkéa

• France
• Banking
• 700 & Above Employee

• Bank Clerk

  • May 2010 - Aug 2010

  Rennes Area, France - Back-office - Reception - Telemarketing