Experience

The Place Firenze

• Italy
• Hospitality
• 1 - 100 Employee

• Receptionist and accounting

  • Feb 2023 - Present

  Gestione contanti e carte di credito Registrazione incassi giornalieri e registrazione corrispettivi Controllo dei fondi cassa in dotazione ai reparti Gestione Paid outs Controllo e riconciliazioni giornalieri di casse e carte di credito Controllo e pagamento Tassa di Soggiorno Controllo e riconciliazione Commissioni Agenzie di Viaggio tramite Onyx o singoli portali Supporto operativo al Front Desk Gestione contanti e carte di credito Registrazione incassi giornalieri e registrazione corrispettivi Controllo dei fondi cassa in dotazione ai reparti Gestione Paid outs Controllo e riconciliazioni giornalieri di casse e carte di credito Controllo e pagamento Tassa di Soggiorno Controllo e riconciliazione Commissioni Agenzie di Viaggio tramite Onyx o singoli portali Supporto operativo al Front Desk


VILLA OLMI FIRENZE S.R.L.
• Italy
• Real Estate
• 1 - 100 Employee
• Receptionist

  • Apr 2019 - Feb 2023


Mulino di Firenze Hotel

• Italy
• Hospitality
• 1 - 100 Employee

• Receptionist

  • Jan 2017 - Jan 2017

  Front office desk - Mainly responsabilities are on check in / check out guests Front office desk - Mainly responsabilities are on check in / check out guests



Hotel Plaza Lucchesi

• Italy
• Hospitality
• 1 - 100 Employee

• Receptionist

  • Apr 2015 - Dec 2016

  Front office desk - Mainly responsabilities are on check in / check out guests Front office desk - Mainly responsabilities are on check in / check out guests



TJX

• • Apr 2014 - Apr 2015

• • Jun 2011 - Mar 2014

  Italian tjx office is divided into Buying Office and Sourcing Office, my experience in Tjx started in the sourcing area. My main task is to do market research (Italy and Spain market) for the Department of relevance for our company Buyers. For them is I also negotiate the price and product quality during their businees travel in Italy.I also have direct contact with the vendors in managing all the orders from the issuing to the delivery time. Working in food area I acquired a good knowledge of FDA regulation as I also to review packagings, which need to be in conformity to the FDA rules, before the each shipments. During this past two years i create i good relationships with all our partner vendors which see in me a rieliable person same happens with the Buyer coming from Europe and US.As for my past work experience i biult a good relationships with all my collegues in the office. Show less



B.T.O. Buy Tourism On Line

• Secretary Organization

  • May 2009 - Dec 2010

  Secretary organization coordinator, search of potential buyers for workshop participation, exhibition areas selling. I worked for the organizing secretary of this event since its first edition as an hostess until the last 2010 edition when i took care of its coordination. thanks to the tasks that I awarded at the end of this experience I can manage on my own deadlines and commitments fixed, and I have a good control over the negotiation of prices and payments with the various exhibitors. This work experiece increase my inclination for the work group and i succeed to create a good relationship with all the team who i worked with. Show less



Athenaeum Personal Hotel

• Italy
• Hospitality

• Receptionist

  • Oct 2006 - Jan 2009

  Front office/back office; taking care of online bookings, availability and rates; correspondence, mailing and reservations administration; concierge and reception tasks at front desk. Thanks to the continuous contact with clients I developed good skills in problem solving in case of particular stress, such as the management of overbooking at the hotel. i'm able to independently manage customer complaints, problems regarding check in and check-out always trying to meet the customer necessity with the internal needs of various departments. During my time at the reception I create a good connection with all the colleagues who worked in my own department and also with those belonging to other departments. In the absence of the front office manager I took care of the correspondence and the booking online changing rates and availability. Show less



Hotel Centro

• Hospitality
• 1 - 100 Employee

• Receptionist

  • Apr 2003 - Sep 2006

  Guests check in/check out, taking care of online bookings and availability, reservations, travel agencies bills administration Guests check in/check out, taking care of online bookings and availability, reservations, travel agencies bills administration


Studio Commerciale Mencucci - Tasser
• Accountant

  • Mar 2003 - Oct 2003