Experience

Credit Village

• Italy
• Events Services
• 1 - 100 Employee

• Event Organizer

  • Oct 2021 - Present



Thomson Reuters

• Canada
• Software Development
• 700 & Above Employee

• Account Manager - Investment Management

  • Sep 2011 - May 2013

  Account management/business development of the Investment Management AccountsForecasting and planningNew Business and Retantion PlanningSales prcess ManagementAccount Team ManagementContract negotiation

• Market Sales Specialist - Exchange Traded Instruments & Mifid Solutions

  • Apr 2010 - Sep 2011

  Responsible for Selling Exchange Trading Instruments products and Compliance Solutions Playing a sales role in the “ETI network” team with frequent and direct interactions with all the members of the team (pre-sales, solution designers, account managers).Responsible to promote ThomsonReuters solutions and know-how in the ETI business for Italy, Spain and Portugal

• Team Leader - Client Training Focus Group Accounts

  • Apr 2008 - Sep 2010

  Responsible for Team Performance directly to the EMEA Head of Client Training FGAEnsure Targets are met within the teamEnsure Team is aligned with Client Training MissionMentoring and shadowingHelp Team resolve issues and escalate when necessaryEnsure Team Knowledge increases through PDP – external and internal qualificationsSpot opportunities at client’s site to help sales and retain desktops



Reuters Financial Software

• Software Development
• 1 - 100 Employee

• Senior Client Trainer Executive

  • Dec 2006 - Apr 2008

  Maintaining a constant understanding of Reuters'​ products, current strategies and business priorities;Building excellent relationships with key desk heads, market data and IT contacts on site;Close cooperation and liaison with other Reuters' departments to ensure the provision of a streamlined client service;Spotting new opportunities and generating sales leads;

• Senior Financial Application Support Specialist

  • Jul 2004 - Nov 2006

  Responsible for quarterly interaction with designated portfolio of Reuters Products users in order to identify needs and promote features on the product. collate feedback, create opportunities, retain existing revenue as well as preventing future cancellations.Relationship management and identification of potential cancellation threat Increase customer satisfaction through campaigns designed to enhance usage of the product

• Market Analyst Realtime Exchange

  • Jun 2002 - Jun 2004

  Work as Reuters analyst for Italian and Iberian markets.Responsible for ensuring the accuracy and timeliness of data on products