Community Manager

• Aug 2022 - Present

ClubCISO is a global private members forum founded and funded by Telstra Purple, for information security leaders, working in public and private sector organisations. We are a community of peers, working together to help shape the future of the profession. We are a non-commercial organisation with over 500 members helping to define, support and promote the critical role and value of information security leaders in business and society. ClubCISO provides a forum in which security leaders can build their network, be involved in proactive discussion, solve problems and create practical guidance that moves the industry forward. https://www.clubciso.org/

Marketing Specialist EMEA

• Apr 2022 - Present

Digital Marketing Specialist

• Apr 2021 - Mar 2022

E-commerce

• Nov 2020 - Jan 2021

• Responsible for maintaining and updating the company website and social media channels • Proofreading for all marketing material • Writing content for website/blog • Managing and maintaining product and data information • Implementing online promotional plan to contribute to the delivery of the online sales • Creating and helping to develop social media content using keywords to target niche audiences (Instagram, Facebook) • Using Google Analytics to create dashboards and reports to analyse website and social media traffic and performance; set KPIs • Overseeing product performance • Analysing and managing SEO performance • Researching competitors and producing brand analysis to improve website performance • Onsite merchandising, ensuring that all images are sized correctly with descriptions

Digital Marketing Assistant

• Aug 2019 - Aug 2020

• Designed and edited emails for internal communications • Updated and created online dashboards in Klipfolio, using social media and Google Analytics data to provide clear and informative reports for the Marketing department and board members • Organised community of practice calls for all members of marketing department to share knowledge on Google Analytics • Helped with the transition from the analytical tool Klipfolio to Power BI by reproducing old and new dashboards • Identified anonymous traffic with the help of software Lead Forensics to turn them into actionable sales leads • Provided administrative support for the sales team • Involved in drafting PowerPoint and Word pitches • Created and shared PowerPoint presentations within the department on a monthly basis in order to keep up to date social media and website performances

Supervisor

• Mar 2017 - Jul 2019

Sales Consultant

• May 2016 - Mar 2017

• Offered information and solutions to customer’s queries • Built long-lasting relationships with every customer in the company • Achieved monthly targets by selling and renewing contracts • Organized team buildings with the team leader in order to ensure a good cooperation with the team and increase of productivity • Named the ‘’employee’’ of the month, having the best NPS score • Offered information and solutions to customer’s queries • Built long-lasting relationships with every customer in the company • Achieved monthly targets by selling and renewing contracts • Organized team buildings with the team leader in order to ensure a good cooperation with the team and increase of productivity • Named the ‘’employee’’ of the month, having the best NPS score