Experience

Blanche Macdonald Centre

• Canada
• Higher Education
• 1 - 100 Employee

• Director of Global Esthetics and Nail Studio

  • Apr 2010 - Present

  Leading and building a framework for remote and hybrid learning amid Covid 19 pandemic. Fostering leadership and managerial style that is positive, caring, pro-active and solution-oriented. Collaborating with the Esthetics and Nail Studio faculty on curriculum development, building a positive, and professional emotional culture. Guiding, educating, empowering and mentoring students by interacting with them and being there with them on a daily basis. Creating job opportunities for students and graduates, and establishing strong business partnerships by collaborating with industry leaders. Constantly looking at ways to reduce operational costs and increase retail and service revenues. Being grateful for being part of an industry that I love. Show less



Nordic Selfcare Institute

• Vancouver

• Business Development Manager BC and Alberta

  • May 2008 - Mar 2010

  Identified, managed and cultivated a portfolio of accounts including retail, medical spas and beauty institutes. Provided dedication, knowledge, trust and training to business partners in order to achieve mutual business success. Established excellent business relationships with professionals in retail, spas and medical clinics. Organizing and participating in special events designed to support business partners. Successfully increased Imedeen retail success with consumers by collaborating with the Western managerial team of Shoppers Drug Mart. Established a strong Skinceuticals market presence in medical spas, doctors’ offices and high-end spas. Monitored standards of services and serviced the needs of clients by visiting them on a regular basis. Show less



Absolute Spa Group

• Canada
• Wellness and Fitness Services
• 1 - 100 Employee

• Account Manager/Trainer-BC and Alberta

  • Mar 2006 - Apr 2008

  Reflected the company’s philosophy and standards through prospecting and opening future accounts. Increased sales performance by managing existing accounts in BC. Building and maintaining trustworthy and lasting business relationships with clients by providing honest and dedicated high level training, and support. Trained estheticians, massage therapists, managers, and concierge personnel on product knowledge, spa treatment protocols, and sales techniques in BC and Alberta. Reflected the company’s philosophy and standards through prospecting and opening future accounts. Increased sales performance by managing existing accounts in BC. Building and maintaining trustworthy and lasting business relationships with clients by providing honest and dedicated high level training, and support. Trained estheticians, massage therapists, managers, and concierge personnel on product knowledge, spa treatment protocols, and sales techniques in BC and Alberta.



Spa Ethos Inc

• Canada
• Hospitality

• Head Esthetician

  • Aug 2004 - Feb 2006

  Provided and maintained high quality standard services in order to exceed clients’ expectations. Monitored and ordered professional and retail inventory with a main focus on the inventory costs. Negotiated better product prices and reduced costs by working closely with distribution companies. Trained new personnel on body treatments by providing esthetics knowledge as well as detailed hands-on training. Provided and maintained high quality standard services in order to exceed clients’ expectations. Monitored and ordered professional and retail inventory with a main focus on the inventory costs. Negotiated better product prices and reduced costs by working closely with distribution companies. Trained new personnel on body treatments by providing esthetics knowledge as well as detailed hands-on training.



State of Being Spa

• Vancouver

• Director of Esthetics

  • 2001 - Jun 2004

  Created and maintained an effective system within the spa to enable practitioners to perform excellent and advanced spa treatments. Selected to professionally represent Decleor skin care line as an Ambassador in the spa. Organized promotional events for the spa, and worked with local charities to facilitate fund-raising events. Created and maintained an effective system within the spa to enable practitioners to perform excellent and advanced spa treatments. Selected to professionally represent Decleor skin care line as an Ambassador in the spa. Organized promotional events for the spa, and worked with local charities to facilitate fund-raising events.



Absolute Spa Group

• Canada
• Wellness and Fitness Services
• 1 - 100 Employee

• Director of Esthetics

  • 1999 - 2001

  Recruited and trained the esthetics team (10+) on all spa treatments following the company’s high standard protocols. Organized and executed special spa experiences for VIP customers including local and international celebrities. Planned and organized fundraiser events for local charities. Represented the company as a guest on local TV shows such as Spectacular Spas and Mike and Fiona on Shaw Channel. Recruited and trained the esthetics team (10+) on all spa treatments following the company’s high standard protocols. Organized and executed special spa experiences for VIP customers including local and international celebrities. Planned and organized fundraiser events for local charities. Represented the company as a guest on local TV shows such as Spectacular Spas and Mike and Fiona on Shaw Channel.