Head of HR & Exec. Support

• Apr 2022 - Present

Head of HR & Inside Sales

• Jul 2020 - Mar 2022

Head of Inside Sales

• Mar 2018 - Jun 2020

TRACO is a leading power supply specialist and dedicated to the design and manufacturing of high quality DC/DC and AC/DC power conversion products. TRACO markets its products worldwide under the registered trademark TRACO POWER.- Lead 4 Inside Sales reps, manage daily business- Responsible for a smooth order processing incl. quoting and after-sales service- Continuous support and development of the team through training and coaching- Administrative and organizational support to the Managing Director- Support HR in recruitment/onboarding process incl. candidate management- Optimization and automation of customer support processes across the Sales department- Support the global IT team in projects, development of ERP and CRM system (MS Dynamics)

Order Processing and Administration Specialist

• Oct 2010 - Feb 2018

Waters Corporation is the world leading specialty measurement company which has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials and food sciences. Deputy Order Processing Manager Central Europe Responsibilities: - Loading complex system orders in SAP, review customer terms and conditions - Ensure full compliance with internal guidelines according to SOX including documentation - Placing national and international purchase orders for laboratory supplies and consumables - Preparing reports for management + Headquarter - Member of the SAP Key-User team, first point of contact for employees and support of testing new applications in the SAP modules SD and MM - Responsible for own stock including posting and physical return of goods to the European Distribution Center and for the annual stocktaking with PwC - Optimazation and harmonization of processes across the order processing team in Central Europe - Administrative and organizational support to the F&A Manager including recruitment/onboarding process - Supporting the global business analyst team in the eBusiness / B2B integration program through EDI in Ariba (eOrders, eInvoicing)

Sales Coordinator

• Aug 2007 - Sep 2010

ABB Turbo Systems is manufacturing, distributing and maintaining turbochargers, components and services for 500kw - 80MW + diesel and gas engines. The products are sold to customers across the globe on ships, power stations, gen-sets and diesel locomotives. Responsibilities: - Loading complex turbochargers orders in SAP, check validity of order configurations - Processing claims, returns, credits and debits - Coordinating international deliveries in collaboration with production and logistics - Processing shipping and export documents in collaboration with customers and forwarders - Retrieving and analyzing forecast data for the management team - Maintaining articles and customer master data

Apprentice

• Aug 2004 - Jul 2007

- Secretariat and Office Management - Inside Sales and Logistics - ABB pension fund - Secretariat and Office Management - Inside Sales and Logistics - ABB pension fund