Simon Yiakoumi
Head of IT Infrastructure | Europe, Middle East and Africa at Russell Investments- Claim this Profile
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Bio
Tadhg Concannon
Simon is very clear and determined in achieving his goal to provide an excellent level of service delivery to his clients. It was a pleasure to work for Simon for 5 years, he was a manager who expected high standards but also supported his staff in their career progression and any areas of conflict. Simon was particularly aware of the importance of stakeholder management and delivered several high profiles projects in the time we worked together.
Sue Hendrix
Simon is an excellent manager of people and great team builder. He uses his time and resources wisely and gives his people the room to perform and grow. In the year that Simon has joined our organization, he has already made significant impact and has built a trusted relationship with our business partners up and down the organization.
Tadhg Concannon
Simon is very clear and determined in achieving his goal to provide an excellent level of service delivery to his clients. It was a pleasure to work for Simon for 5 years, he was a manager who expected high standards but also supported his staff in their career progression and any areas of conflict. Simon was particularly aware of the importance of stakeholder management and delivered several high profiles projects in the time we worked together.
Sue Hendrix
Simon is an excellent manager of people and great team builder. He uses his time and resources wisely and gives his people the room to perform and grow. In the year that Simon has joined our organization, he has already made significant impact and has built a trusted relationship with our business partners up and down the organization.
Tadhg Concannon
Simon is very clear and determined in achieving his goal to provide an excellent level of service delivery to his clients. It was a pleasure to work for Simon for 5 years, he was a manager who expected high standards but also supported his staff in their career progression and any areas of conflict. Simon was particularly aware of the importance of stakeholder management and delivered several high profiles projects in the time we worked together.
Sue Hendrix
Simon is an excellent manager of people and great team builder. He uses his time and resources wisely and gives his people the room to perform and grow. In the year that Simon has joined our organization, he has already made significant impact and has built a trusted relationship with our business partners up and down the organization.
Tadhg Concannon
Simon is very clear and determined in achieving his goal to provide an excellent level of service delivery to his clients. It was a pleasure to work for Simon for 5 years, he was a manager who expected high standards but also supported his staff in their career progression and any areas of conflict. Simon was particularly aware of the importance of stakeholder management and delivered several high profiles projects in the time we worked together.
Sue Hendrix
Simon is an excellent manager of people and great team builder. He uses his time and resources wisely and gives his people the room to perform and grow. In the year that Simon has joined our organization, he has already made significant impact and has built a trusted relationship with our business partners up and down the organization.
Experience
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Russell Investments
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United States
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Financial Services
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700 & Above Employee
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Head of IT Infrastructure | Europe, Middle East and Africa
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Nov 2021 - Present
Main Role Activities & Key Skills:• Managing Infrastructure, IT systems and overseeing the deployment of technology solutions across EMEA • Covid group & return to office management group member• Management of the Business As Usual delivery of business-critical services• Managing the IT outsourcing services for EMEA• Leader of IT and advisor for the region. Work with the business to define and lead projects, deliver services and identify requirements• Set strategic goals for system & tool development that reflect the current business strategy and objectives, working with the user community to gather and analyse requirements• Driving improvement and enhancement across EMEA• Lead and manage the design, implementation and smooth running of IT, audio visual and communications services and associated infrastructure• Lead IT Change across the region• Major incident manager and coordinator• Established partnerships with functional groups and IT teams to deliver against product, service goals and business requirements• Support service design, improvement and delivery working to ITIL framework• Building relationships including diplomacy up to board level• Senior stakeholder management• Coordinate the team to ensure that technology, IT service delivery, infrastructure and operational requirements are met• Management of Global outsourcing providers with matrix management• Team leadership and development• Vendor sourcing/vendor relations and contract negotiations to improve efficiency and lower costs• Global project management• Manage major software and hardware rollouts• EMEA IT Financial management and cost control initiatives• Strategic IT planning and roadmaps• EMEA management and execution of DR tests• Data Centre management• Contract and procurement management• Management of RFQ's and RFP's• Establish and ensure compliance with corporate Information Systems and Information Technology• Member of various European committees and groups
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Head of IT Infrastructure & Facilities Management, Europe, Middle East & Africa
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May 2012 - Present
Main Role Activities & Key Skills:• Managing Infrastructure, IT systems and overseeing the deployment of technology solutions across EMEA • MIFID II, IT project lead• Management of the Business As Usual delivery of business-critical services• Managing the IT outsourcing services for EMEA• Leader of IT and advisor for the region. Work with the business to define and lead projects, deliver services and identify requirements• Set strategic goals for system & tool development that reflect the current business strategy and objectives, working with the user community to gather and analyse requirements• Driving improvement and enhancement across EMEA• EMEA IT systems and operations management• Lead IT Change• Major incident manager and coordinator• Established partnerships with functional groups and IT teams to deliver against product, service goals and business requirements• Support service design, improvement and delivery working to ITIL framework• Building relationships including diplomacy up to board level• Senior stakeholder management• Coordinate the team appropriately to ensure that technology, IT service delivery, infrastructure and operational requirements are met• Management of Global outsourcing providers• Team leadership, development and continued enhancement• Vendor sourcing/vendor relations and contract negotiations to improve efficiency and lower costs• Global project / program management• Manage major software and hardware rollouts• EMEA IT Financial management and cost control initiatives• Strategic IT planning and roadmaps• EMEA management and execution of DR tests• Data Centre management• Risk management and impact analysis• Contract and procurement management• Ensure systems, processes and methodologies are maintained in support of service delivery• Management of RFQ's and RFP's• Establish and ensure compliance with corporate Information Systems and Information Technology• Member of various European committees and groups
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Lloyds Banking Group
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United Kingdom
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Financial Services
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700 & Above Employee
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Project Manager (Contract)
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Oct 2011 - May 2012
Main Role Activities & Key Skills: • IP Telephony and network integration project management • Project management of simultaneous project streams • Full end-to-end stakeholder management • Preparing and presenting project scope • Management of project resource • Managing and chairing weekly project and governance meetings • Managing end to end HUCS component, functional and UAT testing • Vendor and matrix management • Service Delivery consultation and transition • Service support review and re-model • Service improvement plans • Stakeholder management • Effective cross location collaboration • Project planning and reporting with active management of program risk and deliverables
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Head of IT Support & Wintel Services
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Jan 2005 - May 2011
Main Role Activities & Key Skills: • Head of IT Infrastructure teams(20+ reports and 40+ indirect reports) • Major incident manager and co-ordinator • Driving service excellence and Implementation of ITIL framework across Infrastrucre and service delivery teams • Primary interface between IT Infrastructure and business heads on a global basis • Project / program management • Head of Trade floor and Market data critical support services and infrastructure • Management of service delivery to external clients • Develop roadmaps and strategic goals • Management of 24x7 system operations including end of day processing, backups, replications, monitoring • Vendor sourcing/relationship management • Implementation of infrastructure services and projects within scope, budget, objectives, schedule, and resource commitments • Definition and management of SLA’s and KPI’s • Creation and management of IT service delivery targets / goals with clear direction on priorities • Member of operational risk committee • Design and implementation of business critical systems and processes • Organise and present IT service management presentations and service review meetings • Drive consistency and discipline in the operational processes performed • Benchmarking support functions against industry best practices • Matrix resource management of critical tasks and projects • Operations Management – Including change, process, incident & problem management, resource management and management of vendors and external consultants • Financial / budget management • Primary contact for departmental moves and changes including office design • Managing the impact of trading applications for budget, IT Infrastructure, priority and resource • Disaster recovery and BCP management • IT Asset management and WEEE disposal • Data centre management and design (Capacity, power, cooling, heat, space) • Management and review of emerging technologies and partnering with architecture teams
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Mitsubishi securities
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1 - 100 Employee
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Director - Head of Client Services
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Jan 2003 - Jan 2005
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Director - Head of Technical Services
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Jan 2000 - Jan 2003
Head of IT Production Technical Services Head of IT Production Technical Services
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Various IT Support and Management positions
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Jun 1989 - Jan 2000
Worked on and managed the following in various technical postitons: - Service Desk - Trade floor support - PC / desktop technical support - IT Operations - Change Management - DataCenter - Audio Visual - Infrastructure / architecture - Unix SA - VAX VMS - Wang VS - IBM Worked on and managed the following in various technical postitons: - Service Desk - Trade floor support - PC / desktop technical support - IT Operations - Change Management - DataCenter - Audio Visual - Infrastructure / architecture - Unix SA - VAX VMS - Wang VS - IBM
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