Experience

Lansing Economic Development Corporation

• Economic Programs
• 1 - 100 Employee

• Economic Development Specialist

  • Aug 2022 - Present



MVS Consulting, Inc.

• Project Manager

  • Jun 2020 - Present

  Responsibilities • Serve as a liaison between clients and the internal team to conduct needs analysis and diagnose solutions. • Manage a team of international developers to create innovative software solutions. • Develop a corporate strategy to create company culture and enhance growth. • Develop and implement outreach strategies to create new business opportunities. • Optimize customer support workflows with international employees. Achievements • Cultivated… Show more Responsibilities • Serve as a liaison between clients and the internal team to conduct needs analysis and diagnose solutions. • Manage a team of international developers to create innovative software solutions. • Develop a corporate strategy to create company culture and enhance growth. • Develop and implement outreach strategies to create new business opportunities. • Optimize customer support workflows with international employees. Achievements • Cultivated relationships with clients that led to the development of effective product features. • Developed product workflows that increased efficiency and ensured current information between the U.S. Government and software products. • Led the project of enhancing immigration law firm management software that is utilized nationwide and has serviced thousands of immigrants. Show less



Atlas Consulting Group

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Project Manager

  • Sep 2019 - Apr 2021

  Responsibilities • Managed semester long business development projects with local clients in diverse industries. • Developed and implemented marketing strategies to achieve business objectives. • Conducted market research to develop growth strategies for clients. • Monitored and tracked the progress of client projects and conducted administrative duties as necessary. Achievements • Managed a $400,000 marketing budget for a local restaurant chain. • Enhanced… Show more Responsibilities • Managed semester long business development projects with local clients in diverse industries. • Developed and implemented marketing strategies to achieve business objectives. • Conducted market research to develop growth strategies for clients. • Monitored and tracked the progress of client projects and conducted administrative duties as necessary. Achievements • Managed a $400,000 marketing budget for a local restaurant chain. • Enhanced organizational efficiency of a moving company by developing a scheduling platform to cultivate client relationships and manage appointments. • Consulted minority-owned small businesses on the implementation of effective marketing strategies. Show less



The North Face, a VF Company

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • May 2018 - Jan 2019

  Responsibilities • Developed rapport with customers by offering assistance and responding to queries about products and purchases. • Operated cash registers, managed financial transactions, and balanced cash drawers. • Stayed up to date with sales trends for better service and achievement of sales. • Advertised promotional deals and new products to customers. • Provided recommendations according to customer needs and preferences. Achievements • Implemented varied sales… Show more Responsibilities • Developed rapport with customers by offering assistance and responding to queries about products and purchases. • Operated cash registers, managed financial transactions, and balanced cash drawers. • Stayed up to date with sales trends for better service and achievement of sales. • Advertised promotional deals and new products to customers. • Provided recommendations according to customer needs and preferences. Achievements • Implemented varied sales strategies to generate an average of $1,200 per day. • Recognized for exceptional customer service by daily positive reviews from customers. • Developed and maintained thorough product knowledge to improve customer satisfaction and sales. Show less



American Eagle Clothing

• Sales Associate

  • May 2018 - Aug 2018

  Responsibilities • Managed the sales floor, order fulfillment, fitting room and stockroom positions as needed. • Promoted the AEO loyalty program and additional brand channels to customers. • Cultivated relationships with customers by educating them on available products and assisting with purchases. Achievements • Managed the Buy-Online-Ship-in-Store (BOSS) department of sales. • Provided outstanding customer service and communicated effectively with customers which led… Show more Responsibilities • Managed the sales floor, order fulfillment, fitting room and stockroom positions as needed. • Promoted the AEO loyalty program and additional brand channels to customers. • Cultivated relationships with customers by educating them on available products and assisting with purchases. Achievements • Managed the Buy-Online-Ship-in-Store (BOSS) department of sales. • Provided outstanding customer service and communicated effectively with customers which led to an increase in units sold and total revenue generated for the store. • Responsible for 25% of daily revenue generated and units sold. Show less