Simon Taplin
Network Services Manager at King's Service Centre- Claim this Profile
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Topline Score
Bio
Sai Bezawada
Simon brought strong technical and leadership capabilities to the relationship. He is a creative problem solver who is always very focused on client experience and satisfaction. It was a pleasure getting to know and working along side Simon - looking forward for the next opportunity to do so again.
Dennis Barlow
I had the pleasure of working with Simon as part of a European IT Managed Services engagement. I found Simon to be very knowledgeable and collaborative. He is great to work with, and does a great job of leading/inspiring his team to complete projects with a high degree of excellence.
Sai Bezawada
Simon brought strong technical and leadership capabilities to the relationship. He is a creative problem solver who is always very focused on client experience and satisfaction. It was a pleasure getting to know and working along side Simon - looking forward for the next opportunity to do so again.
Dennis Barlow
I had the pleasure of working with Simon as part of a European IT Managed Services engagement. I found Simon to be very knowledgeable and collaborative. He is great to work with, and does a great job of leading/inspiring his team to complete projects with a high degree of excellence.
Sai Bezawada
Simon brought strong technical and leadership capabilities to the relationship. He is a creative problem solver who is always very focused on client experience and satisfaction. It was a pleasure getting to know and working along side Simon - looking forward for the next opportunity to do so again.
Dennis Barlow
I had the pleasure of working with Simon as part of a European IT Managed Services engagement. I found Simon to be very knowledgeable and collaborative. He is great to work with, and does a great job of leading/inspiring his team to complete projects with a high degree of excellence.
Sai Bezawada
Simon brought strong technical and leadership capabilities to the relationship. He is a creative problem solver who is always very focused on client experience and satisfaction. It was a pleasure getting to know and working along side Simon - looking forward for the next opportunity to do so again.
Dennis Barlow
I had the pleasure of working with Simon as part of a European IT Managed Services engagement. I found Simon to be very knowledgeable and collaborative. He is great to work with, and does a great job of leading/inspiring his team to complete projects with a high degree of excellence.
Credentials
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Prince2 Foundation
BCS, The Chartered Institute for ITNov, 2016- Oct, 2024 -
Certified Data Centre Management Professional (CDCMP)
CNet TrainingSep, 2020- Oct, 2024 -
PRINCE2 Practitioner
BCS, The Chartered Institute for ITNov, 2016- Oct, 2024 -
NVQ - Level 5 Operational Management
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Experience
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King's Service Centre
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United Kingdom
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Information Services
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100 - 200 Employee
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Network Services Manager
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Mar 2017 - Present
Responsible for Network Services and IT Facilities at King's College London. Managing 4 specific teams, - NOC... Monitoring, Alerting, Reporting etc... - Networks (BAU)... Day to day support & delivery of wired & wireless Services across the University... - Networks (Transition)... Delivery of Projects and new services before handing over to BAU... - IT Facilities... covering all services required to run any of our technical spaces. Responsible for Network Services and IT Facilities at King's College London. Managing 4 specific teams, - NOC... Monitoring, Alerting, Reporting etc... - Networks (BAU)... Day to day support & delivery of wired & wireless Services across the University... - Networks (Transition)... Delivery of Projects and new services before handing over to BAU... - IT Facilities... covering all services required to run any of our technical spaces.
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SLT Solutions Ltd
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United Kingdom
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Information Technology & Services
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Director
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Aug 2016 - Mar 2017
Providing Interim IT Leadership / Management Services. Providing Interim IT Leadership / Management Services.
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Office Depot
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United States
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Retail Office Equipment
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700 & Above Employee
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Head of EU Network & Telecoms
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2008 - Jul 2016
⦁ Responsible for European Network & Telecom infrastructure and Services.⦁ Responsible for Pan EU IT Facilities services.⦁ Responsible for Data Centre Operations (until Oct 2013)⦁ Managed $10M+ Budget.⦁ Managed Pan EU Team providing services to 6,500 users in 13 EU Countries.⦁ Managed relationship with Global Outsourced Partners for IT services⦁ Engaged with Works Councils and other legal bodies, representing IT proposals.⦁ Key player in negotiation, selection and implementation of various Outsourced services (IT Helpdesk, IT Field Support, Data Centre Operations and more recently NOC / SOC services)⦁ Key Projects include: ⦁ Cost Savings of $420k per annum via standardisation and rationalisation activities. ⦁ Pan EU standardisation of all Network Infrastructure. ⦁ Consolidation of Mobile phone Contracts with single pan EU Provider ⦁ Consolidation of multiple SmartNet contracts to single PAN EU contract. ⦁ Consolidation and virtualisation of EU Data Centre environment. ⦁ Deployment of Cisco IPT across multiple EU Sites… (10 Countries, 4,500 handsets) ⦁ Transition of Global virtual ACD to Cloud based solution. Show less
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EU Network Manager
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2006 - 2008
• Managed $4.5M Budget.• Managed a team of 12 people across Europe.• Managed PAN EU deployment of Primary and Backup MPLS Networks• EU deployment of Cisco Call Manager• Consolidation of Pan EU Hardware Support and Maintenance Contracts.
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Office Depot UK
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United Kingdom
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Retail Office Equipment
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100 - 200 Employee
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UK IT Operations Manager
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2004 - 2006
• Managed $2.5M Budget. • Managed a team of 18 people based across the UK. • Responsible for IT Helpdesk, IT Operations, Network & Servers and AS400 Operations • Execution and completion of Post Merger activities related to the UK IT Team.. • Consolidation of ‘Local’ IT teams, Solutions and Providers at Pan EU level. • Definition and deployment of Pan EU IT Standards • Managed $2.5M Budget. • Managed a team of 18 people based across the UK. • Responsible for IT Helpdesk, IT Operations, Network & Servers and AS400 Operations • Execution and completion of Post Merger activities related to the UK IT Team.. • Consolidation of ‘Local’ IT teams, Solutions and Providers at Pan EU level. • Definition and deployment of Pan EU IT Standards
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UK IT Manager
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2001 - 2004
Responsible for :• Management of UK IT Helpdesk, Network Team, Server Team and Field Support Functions• Managed a team of 12 IT Engineers based across the UK• Deployed 1300 standardised Desktop PC’s and single software image to all UK users.• Implemented standard Network and Server hardware and configs.• Deployed fully networked Avaya Index PABX solution to all UK sites.
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UK IT Coordinator
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2000 - 2001
Responsible for : • Day to day workload and activity of the UK IT Team.• Prioritisation of resources in response to any IT related Incidents.• Creation and Implementation of standard processes.• Performance monitoring and reporting.
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Education
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1981 - 1983
Bracknell & Wokingham College
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