Experience

Delineate

• United Kingdom
• Market Research
• 1 - 100 Employee

• Chief Client Officer

  • Sep 2023 - Present

• Head of Data Services

  • Jan 2023 - Aug 2023

  Delineate fuses the best of opinion research, modern technology and data science to provide real time insight solutions.



YouGov

• United Kingdom
• Business Intelligence Platforms
• 700 & Above Employee

• Head of Research

  • Dec 2021 - Nov 2022

• Head of Research - Connected Data

  • Jul 2021 - Dec 2021

• Director, Data Services

  • Mar 2020 - Jul 2021

  YouGov is an international data and analytics group. Our value chain is a virtuous circle consisting of a highly engaged online panel, innovative data collection methods, powerful analytics technology, delivery of high-margin syndicated data products, expert insights and an authoritative media presence.



Freelance

• London

• Senior Market Research Director

  • Jul 2019 - Feb 2020



Hall & Partners

• United Kingdom
• Market Research
• 200 - 300 Employee

• Partner

  • Aug 2018 - Jun 2019

  Hall & Partners is a strategic brand consultancy powered by data and insight. As the largest research consultancy within the Omnicom Group, we have been working with some of the world’s biggest brands for over 25 years, turning data and research into actionable insight. • Part of Consumer Division Leadership Team • Account lead across two major pillar accounts (£1m+), alongside several smaller accounts • Team management responsibilities, guiding a team of c.10… Show more Hall & Partners is a strategic brand consultancy powered by data and insight. As the largest research consultancy within the Omnicom Group, we have been working with some of the world’s biggest brands for over 25 years, turning data and research into actionable insight. • Part of Consumer Division Leadership Team • Account lead across two major pillar accounts (£1m+), alongside several smaller accounts • Team management responsibilities, guiding a team of c.10 researchers • Focus on updating and improving project operations (e.g. automation and quality) throughout the business Show less Hall & Partners is a strategic brand consultancy powered by data and insight. As the largest research consultancy within the Omnicom Group, we have been working with some of the world’s biggest brands for over 25 years, turning data and research into actionable insight. • Part of Consumer Division Leadership Team • Account lead across two major pillar accounts (£1m+), alongside several smaller accounts • Team management responsibilities, guiding a team of c.10… Show more Hall & Partners is a strategic brand consultancy powered by data and insight. As the largest research consultancy within the Omnicom Group, we have been working with some of the world’s biggest brands for over 25 years, turning data and research into actionable insight. • Part of Consumer Division Leadership Team • Account lead across two major pillar accounts (£1m+), alongside several smaller accounts • Team management responsibilities, guiding a team of c.10 researchers • Focus on updating and improving project operations (e.g. automation and quality) throughout the business Show less



Ipsos UK

• United Kingdom
• Market Research
• 700 & Above Employee

• Senior Research Director

  • Jun 2011 - Aug 2017

  Key Responsibilities: • Led both project and pitch teams across a multitude of projects from £20k to £10 million • 10+ years flagship account management – three accounts at different times • Responsible for cost and pricing of major international projects, including client negotiation • P&L responsibility for a major, £multi-million, global tracking programme, successfully delivering double-digit profit each year • Large, international and complex project management specialist -… Show more Key Responsibilities: • Led both project and pitch teams across a multitude of projects from £20k to £10 million • 10+ years flagship account management – three accounts at different times • Responsible for cost and pricing of major international projects, including client negotiation • P&L responsibility for a major, £multi-million, global tracking programme, successfully delivering double-digit profit each year • Large, international and complex project management specialist - advisor to other project teams (account/project trouble shooter) • Account management and business development – growing current accounts/projects and responding to new business opportunities • Leading client presentations, ensuring messages are clear and the results and analysis is easy to understand – going beyond basic data in order to deliver true insight to my clients, supported by external sources and propriety research • Team leader – led project teams from three researchers up to larger teams of fifteen people, including researchers, analysts, project managers, etc. • Divisional Client Satisfaction Programme lead. Understanding our performance through the eyes of our clients and identifying issues in project and client management

• Graduate to Research Director

  • Sep 1998 - May 2011

  I joined MORI, now Ipsos MORI, as a Graduate in 1998. Since completing the Graduate Training Academy, I embraced everything that was thrown at me, and continued to learn by taking on new responsibilities and challenges each year. This enabled me to continually progress up the company and I became a Research Director in 2008.