Nominated Person Ground Operations

• Jun 2022 - Present

Mission Support

• Jul 2017 - Dec 2021

Monitoring of all Swiss International aircraft inflight. Provide timely hazardous weather information to ensure aircraft and passenger safety. Inflight emergency and flight diversion assistance. Departure briefings optimize flight routes to maximize cost and time savings. Arrival information for effective crew planning and to ensure passenger connections.

Flight Dispatcher

• Oct 2001 - Dec 2021

Planning of flights according to regulatory and company requirements with due allowance to payload, weather, and other relevant criteria. Ensures proposed ETOPS and standard alternates meet company and legal requirements. Pre-flight briefings for flight crew on en-route weather and pertinent operational information.

ATC Slot Manager

• Oct 2001 - Dec 2021

Air Traffic Control Slot Management. Ensuring on time performance of the Swiss International fleet to minimise disruption on daily operations. Maximising aircraft production and thereby reducing the cost of passenger, cargo, flight crew and aircraft disruption.

Merchandise Specialist

• Aug 2006 - Dec 2011

Offering a custom‐made service for event merchandise sales for all kinds of events. A well-coordinated merchandising strategy forms an important link to the success of each show. Supplying a customer-friendly efficient sales organisation is an integral part of the event experience. Offering a custom‐made service for event merchandise sales for all kinds of events. A well-coordinated merchandising strategy forms an important link to the success of each show. Supplying a customer-friendly efficient sales organisation is an integral part of the event experience.

Charter Sales Executive

• May 2000 - Sep 2001

Quotation and sales on a large fleet of VIP aircraft. Sourcing of sub-charter aircraft. Complete handling of flight inquiries and bookings. Liaising with the Flight Operations team to ensure the smooth and successful conclusion of flights. Quotation and sales on a large fleet of VIP aircraft. Sourcing of sub-charter aircraft. Complete handling of flight inquiries and bookings. Liaising with the Flight Operations team to ensure the smooth and successful conclusion of flights.

Flight Dispatcher

• Apr 1999 - Jan 2000

Plan long haul flights according to UK CAA regulatory requirements. Flight following and monitoring of flight movements. Informing outstations of all relevant operational information. Creation of Weather packages for operating crews. Leasing with Aircraft Maintenance and application of Minimum Equipment List (MEL). Analysis and updating of Aircraft Performance Data. Updating of company documents to maintain regulatory requirements. Interpretation of Airport and navigational charts and diagrams. Plan long haul flights according to UK CAA regulatory requirements. Flight following and monitoring of flight movements. Informing outstations of all relevant operational information. Creation of Weather packages for operating crews. Leasing with Aircraft Maintenance and application of Minimum Equipment List (MEL). Analysis and updating of Aircraft Performance Data. Updating of company documents to maintain regulatory requirements. Interpretation of Airport and navigational charts and diagrams.

Ground Operations Officer

• Mar 1988 - Mar 1999

Coordination of all aspects of ground handling and customer service. Liaison with pilots, cabin crew, handling agents and other company personnel. Supervision of the passenger and aircraft services throughout the turnaround. Provide pre-departure information to flying crews and contracted agencies to ensure the on time departure of flights whilst maintaining the highest passenger standards. Preparing flight dispatch documentation to include flight plans, ATC slot times, aircraft allocation, and Crew Briefing Sheets for both Cabin and Flight Deck Crew. Preparation of flight briefs to include appropriate performance / load / trim sheets / Ops returns and relevant customs paper work. Supervision of boarding passengers. The off-loading of late or no-show passengers and their bags. Handling of abusive and intoxicated travellers. Manage the running of the Traffic Office to maintain a smooth and efficient operation.

Ramp Agent

• Nov 1997 - Oct 1998

Ensuring the efficient rotation of both wide and narrow-bodied aircraft. The loading and off-loading of passenger baggage, freight, courier and mail products. Baggage sorting and reconciliation, ensuring no items travel without the appropriate clearance particularly where unaccompanied / transfer items are concerned. Provide assistance to the Customer Service Agents in the terminal. Use of various specialised vehicles for loading and transfer of cargo, mail and baggage. Ensuring the efficient rotation of both wide and narrow-bodied aircraft. The loading and off-loading of passenger baggage, freight, courier and mail products. Baggage sorting and reconciliation, ensuring no items travel without the appropriate clearance particularly where unaccompanied / transfer items are concerned. Provide assistance to the Customer Service Agents in the terminal. Use of various specialised vehicles for loading and transfer of cargo, mail and baggage.

Management Process Coordinator

• Nov 1997 - Oct 1998

Analysing working techniques and providing recommendations to improve working practices. Planning and implementation of new systems. Auditing of results and reporting to the respective managers. Implementation of daily review meetings within the management structure to improvecommunications. Analysing working techniques and providing recommendations to improve working practices. Planning and implementation of new systems. Auditing of results and reporting to the respective managers. Implementation of daily review meetings within the management structure to improvecommunications.

Production Team Leader

• Oct 1995 - May 1996

Human resource management, Maintaining and planning cost effective staffing levels. Compliance management. Enforcement of policies and procedures. Production Service management. Quality control. Stock ordering and maintaining stock control. Internal distribution and customer care. Cost base management. Maintaining and controlling variable expenditure and ensuring performance targets against budgets are achieved within set time scale. Human resource management, Maintaining and planning cost effective staffing levels. Compliance management. Enforcement of policies and procedures. Production Service management. Quality control. Stock ordering and maintaining stock control. Internal distribution and customer care. Cost base management. Maintaining and controlling variable expenditure and ensuring performance targets against budgets are achieved within set time scale.

Assistant Store Manager

• Oct 1990 - May 1995

Responsible for all aspects of the management of a quick service restaurant Responsible for all aspects of the management of a quick service restaurant