Program Director

• Sep 2020 - Present

Transformation Executive

• Mar 2018 - Sep 2020

DXC Technology is the world’s leading independent, end-to-end IT services company, helping customers harness the power of innovation to thrive on change. As the Transformation Executive and on an international assignment to Australia, Simon was responsible for the end-to-end delivery of an infrastructure modernization of the Bank of Queensland’s digital technology platforms. The turnkey transformation approach enabled the refresh of critical business systems, and the migration of all of the Bank of Queensland’s business applications to new datacenter platforms while maintaining uninterrupted service operation. Show less

Programme Manager

• Jun 2017 - Mar 2018

Portfolio Director

• Dec 2015 - Jun 2017

Simon is a key leader in Westpac’s technology change transformation from a Waterfall to Agile delivery model. Working alongside Business and Technology stakeholders to place the Business in the heart of the Technology delivery echo system – and deliver first value into the hands of the Customer early in the delivery lifecycle.Overall responsibility and accountability for the end to end delivery of Business led value through an portfolio of Agile technology change.Key responsibilities included:Design and implement an Agile delivery value streamKey stakeholder management, developing trusted relationships and managing expectations of key GM and GM1 Business stakeholders.Developing the role of the Business within the Technology delivery echo system – developing Product Managers in their ability to prioritise technology Business value.Overall value stream / portfolio financial management – planning budgets for the financial year ahead, tracking and forecasting portfolio spend within the financial yearLed Agile practice training curriculum – Product Ownership. Show less

Programme Manager

• May 2012 - Nov 2015

My leadership qualities along with my sound ability to deliver complexed technology programmes placed me as the preferred candidate to run Westpac's largest Technology Transformation programme in recent years.Key responsibilities included:• Programme initiation, responsible establishing the programme business case, establishing the programme governance framework, resource plan and delivery approach• Stakeholder management, supporting the programme governance framework through communication to key stakeholders via regular steering committee meetings• Vendor management, maintaining senior Stakeholder engagement in-line with the programme governance framework• Financial management of the programme spend, and financial performance on a month to month basis• Active management of Westpac’s Project Management and Architectural resourcing across the programme delivery streams • Acting as a point of escalation for all programme matters• Provided support in a mentorship role to Project Managers and Architects Other roles I have performed at Westpac NZ include:Infrastructure Project Manager Dec ‘13 to Jul ‘14Delivered the deployment of a new enterprise Citrix Virtual Desktop platform.As a trusted business partner, I was able to support Westpac with the delivery of business outcomes through managing multiple technology vendors in delivering their scope, ultimately achieving the Business outcome required – Windows 7 delivered via Citrix virtual desktop infrastructure to Westpac’s Retail and Corporate network.Datacentre Migration Programme Manager Mar ‘12 to Nov ‘13Responsibilities included programme wide management of all datacentre migration related activity, thus enabling Westpac to migrate development, test and production services from the HP Nelson St datacentre in Auckland to Westpac’s new datacentre facility at Airedale St in Auckland. Show less

Programme Manager, Global Transition & Transformation, APJ Enterprise Services

• Sep 2011 - Jun 2012

Transition and Transformation Programme Manager - New Business. Responsibilities and achievements included: • Acted as a T&T peer reviewer for all HP South Pacific T&T pursuits • T&T solution lead for a number of HP solution propositions within New Zealand, Australia and China Transition and Transformation Programme Manager - New Business. Responsibilities and achievements included: • Acted as a T&T peer reviewer for all HP South Pacific T&T pursuits • T&T solution lead for a number of HP solution propositions within New Zealand, Australia and China

Programme Manager

• Jul 2010 - Sep 2011

As the IBM programme lead for the delivery if infrastructure project services to Air New Zealand, my role included overall responsibility for service delivery across two key programmes of work:• Air New Zealand’s Datacentre Relocation Programme – Programme Tiakina• Infrastructure Project Services Delivery – Strategic OutsourcingKey Achievements & Responsibilities:• Responsible for the day-to-day service delivery of IBM infrastructure support to Air New Zealand• Programme Management of a large scale datacentre relocation programme, migrating existing tier 1 datacentres to tier 3 facilities• Achieved record customer satisfaction results through leading IBM best practice service delivery• Achieved a successful Air NZ datacentre migration programme delivery outcome against agreed programme baseline milestone schedule in 2010 as a result of:o A well defined programme governance modelo Clearly defined programme communication - both internal and externalo Secured resource commitment through all levels of the organisationo A responsive approach to risk and issue management• Lead a strategic outsourcing (SO) project services delivery methodology improvement initiative, resulting in a leaner service delivery process in line with best practice industry project management principles Show less

Senior Project Manager

• Aug 2009 - Aug 2010

Managed multiple concurrent infrastructure projects from inception through to completion. Developed excellent rapport throughout the project organisation, becoming a trusted partner with the customer, IBM Delivery teams and internal business units.Acting as the Project Management process lead within the account team:o Defining and maintain project delivery process including roles & responsibilitieso Ensuring project management adherence to IBM’s WWPMM methodology and PMI principleso Acting as the IBM Project Management point of escalation to Air NZ Show less

Service Delivery Manager

• Jun 2007 - Jun 2009

EzGov Europe is software development and e-government consultancy at the centre of UK Government transformation. EzGov Europe's unrivalled experience provides government with leading edge solutions to enable Citizens with trusted online access to UK Government services. EzGov Europe is software development and e-government consultancy at the centre of UK Government transformation. EzGov Europe's unrivalled experience provides government with leading edge solutions to enable Citizens with trusted online access to UK Government services.

Project Manager

• Jun 2003 - May 2007

T-Mobile International is a leading global mobile communications network operator. Owned by Deutsche Telecom, T-Mobile International provides it's global consumer base access to leading edge mobile technology and innovative multimedia services.Open access internet and personalised content delivery are key product offerings from T-Mobile to it's global consumer base. Simon's employment with T-Mobile positioned him at the centre of the evolution of the mobile internet, from plain text based WAP pages over GPRS, to dynamic XHTML content delivery over high speed 3G and HSDPA networks. Simon's valuable skill set and dynamic approach contributed highly to the development of the mobile internet.• Project Management - Responsible for the full lifecycle implementation of a third party device specific content delivery & optimisation platform to 4 of T-Mobile’s European network operators.• Project Management - Overall project management responsibility for the replacement of portal infrastructure components and migration of hardware between data centres. • Project Management - Overall project management responsibility for delivering multiple ongoing application enhancements to an existing portal framework content delivery platform. Show less

Opperational Support Manager

• Jun 2001 - May 2003

Responsible for managing T-Mobile International’s portal framework 2nd line operational support function.Managed a team of technical analyst who were responsible for debugging API level application defects. Consistently monitored team effectiveness & performance, prioritising workload and assessing individual development needs. Defined and maintained the 2nd line incident management process, and managed communication to business stakeholders through an agreed reporting structure.Implemented a Remedy CRM helpdesk system, defining CRM system requirements on the basis of the needs of the incident management and business process requirements. Show less

Service Manager - Customer Experiance

• Jun 2001 - May 2003

Responsible for the definition and ongoing maintenance of the end2end T-Mobile International customer support process, effectively managing the timely resolution of issues impacting the Customer's experience & quality of service.Harmonised the content delivery customer support processes across 4 of T-Mobile's European network operators into a single coherent operation, supporting the Customer queries from call centre through to 3rd line resolution.Integrated T-Mobile's network fault management alerting feeds from 4 of T-Mobile's network operation centers into the T-Mobile International content delivery incident management process. Show less

Release Manager

• Jun 2001 - May 2002

• Release Manager – Responsible for implementing and maintaining a change control process responsible for controlling the ongoing software and environmental changes to T-Mobile International’s portal framework content delivery platform.

Project Manager

• Aug 2000 - May 2001

Onboard Info is a medium sized technology company with a core focus on the development of software solutions to helping businesses and organisations to more effectively publish, promote and communicate their events online. Onboard Info's key product, Infuzer, is an online service which copies online event dates from the internet into the user’s electronic calendar. Responsible for project managing the full lifecycle delivery of of business requirements, achieved through maintaining strict project controls and the management of technical development work packages through a team of in house software developers. Show less

Project Manager

• Mar 1999 - Jul 2000

Morris Material Handling (Pty) Ltd is one of the largest suppliers of overhead gantry cranes and hoists in Southern Africa. Producing cranes made to order, from design, through construction, to on site commissioning of completed units. Responsible for the project management of large-scale turnkey projects concerned with the delivery of multiple Material Handling equipment units. Typically a Client facing project management role, responsibilities included managing all project activities from detailed design, construction and on-site commissioning of completed equipment. Show less

Project Engineer

• Jan 1998 - Feb 1999

Humboldt Wedag South Africa (Pty) Ltd is a wholly owned subsidiary of KHD Humboldt Wedag GmbH. The company is one of the leading suppliers of materials processing technology in Southern Africa. Project managed the supply of raw mineral processing equipment from detailed design through construction to on-site commissioning of completed equipment. Humboldt Wedag South Africa (Pty) Ltd is a wholly owned subsidiary of KHD Humboldt Wedag GmbH. The company is one of the leading suppliers of materials processing technology in Southern Africa. Project managed the supply of raw mineral processing equipment from detailed design through construction to on-site commissioning of completed equipment.